Inbound Service Coordinator

Ferguson SuperstoreBroken Arrow, OK
1d

About The Position

At Ferguson Superstore we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Ferguson Superstore is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. No experience necessary! If you're looking for a company that seeks growth and opportunity, Ferguson is the place for you!

Requirements

  • Strong communication, organization, time management, computer and basic math skills
  • Team player with positive energy and an eagerness to improve
  • Competitive and self-motivated attitude that thrives on goals

Responsibilities

  • Maintain daily, weekly, and monthly service forecasts
  • Manage and track all leads
  • Ensure all leads are followed up with in a timely manner
  • Manage day-to-day business of the business development center
  • Provide ongoing support to the Service Advisors to help maintain a positive customer experience
  • Answer customer inquiries and calls when necessary to schedule appointments

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • 401k
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