Inbound Sales Representative
About The Position
Are you a people person with a passion for helping others and a talent for building trust over the phone? Join New Teeth Now as an Inbound Sales Representative and become the first voice patients hear when taking their life-changing step toward a new smile. In this role, you’ll connect with prospective and existing patients interested in dental implants, answering questions, providing education, and guiding them toward scheduling their in-office consultation. You’ll play a vital role in helping patients regain their confidence and improve their quality of life through our world-class dental implant solutions.
Requirements
- Prior direct B2C sales experience (healthcare, hospitality, or call center experience preferred).
- Excellent verbal, written, and interpersonal communication skills.
- Compassionate, patient-centered approach with strong attention to detail.
- Ability to multitask and thrive in a fast-paced environment.
- Proficiency in CRM systems and Microsoft Office Suite.
Nice To Haves
- Confident communicator who builds trust quickly.
- Self-motivated and driven to achieve and exceed goals.
- Empathetic, organized, and dependable.
- Positive attitude with a team-oriented mindset.
- Quick thinker with a proactive, solution-focused approach.
Responsibilities
- Serve as the welcoming, compassionate first point of contact for inbound calls, chats, emails, and online inquiries.
- Build meaningful connections by answering patient questions and guiding them through the next steps with professionalism and empathy.
- Conduct follow-up calls, emails, and texts to nurture leads and encourage scheduling of consultation.
- Manage a steady flow of new patient inquiries each day, ensuring timely, thoughtful, and personalized responses.
- Confirm consultation appointments and help patients feel informed and comfortable about their visit.
- Maintain accurate documentation of all interactions in our CRM system.
- Collaborate closely with marketing and patient coordination teams to deliver a seamless patient experience.
- Consistently meet and exceed daily and weekly goals for calls, consultations scheduled, and attendance confirmations.
Benefits
- Competitive base pay with bonus potential.
- Comprehensive medical, dental, and vision insurance
- Paid time off (PTO) and paid holidays
- 401(k) retirement plan with company match
- Opportunities for career growth and professional development
- Supportive, team-oriented work environment focused on excellence and compassion
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
