Inbound Sales Development Representative

PAYLOCITY CORPORATION•Schaumburg, IL

11d•$47,000 - $50,000•Onsite

About The Position

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.? Position Overview: Inbound Sales Development Representatives (ISDRs) are a crucial part of Paylocity’s sales organization, responsible for managing and qualifying inbound leads. As the first point of contact, you will engage with prospects who have expressed interest in our payroll and HR solutions, helping them understand how Paylocity can support their business.

Requirements

Bachelor’s degree preferred or equivalent work experience
1+ years of experience in payroll, HR, sales, or customer-facing roles
Strong verbal and written communication skills with a consultative approach
Excellent time management and organizational skills
Ability to adapt to a fast-paced, team-oriented environment
Tech-savvy with proficiency in CRM tools, MS Office, and sales engagement platforms
A growth mindset with the ability to receive and implement feedback

Responsibilities

Engage & Qualify Inbound Leads
Respond to inbound inquiries via phone, email, website forms, and live chat with speed and professionalism to maximize conversion rates
Use a consultative sales approach to understand business needs and align them with Paylocity’s solutions
Overcome objections and effectively communicate Paylocity’s value proposition
Optimize Lead Flow & Sales Handoff
Qualify and route inbound leads to the appropriate sales teams, ensuring seamless transitions
Set up sales meetings by positioning our solutions as a fit for the prospect’s needs
Maintain a high standard for lead response time, ensuring timely engagement with all prospects
Enhance the Client Experience
Build rapport with prospects, creating a positive first impression of Paylocity.
Provide real-time responses to inquiries via website chat to maximize engagement.
Support existing clients looking to expand services by directing them to the right teams.
Leverage Technology & Sales Tools
Maintain accurate records in CRM systems (SalesLoft, Salesforce etc.) to track interactions and follow-ups.
Analyze trends from inbound inquiries and provide feedback on campaigns, messaging effectiveness, and market dynamics to help optimize sales strategies.
Stay informed on Paylocity’s services, sales tools, and industry trends to provide knowledgeable responses.