Outbound Customer Care - Casselberry

Massey Services, Inc. • Casselberry, FL

2d

About The Position

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma. Inbound Customer Service Specialist Massey Services currently has exciting opportunities for Inbound Customer Service Specialists! Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for four decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 190+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee, Alabama and Oklahoma.

Requirements

• High School Diploma or GED
• Strong problem solving skills
• Excellent computer skills (Word & Excel)
• Background checks will be completed on all candidates considered for hire.
• Massey Services is an Equal Opportunity and Drug Free Workplace.

Nice To Haves

• Previous Inbound Calling experience is a PLUS.
• Chat or Web experience is a PLUS.

Responsibilities

• Taking inbound scheduling requests in a courteous and professional manner.

Benefits

• Complete benefits package including Medical & Dental
• 401(k) retirement plan
• paid vacations, sick days, & holidays
• tuition reimbursement
• direct deposit
• short & long term disability and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees