Inbound Chat Sales Representative

Percepta•Tempe, AZ

2h•$23•Onsite

About The Position

Your potential has a place here with TTEC’s award-winning employment experience. As Inbound Chat Sales Representative working onsite in Tempe, AZ, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You’ll be Doing Are you results-focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you'll engage in inbound consultative sales for small business clients, working closely with cross-functional teams to present solutions that save customers time and money, enabling them to focus on what matters most. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

Requirements

3 years or more of sales experience
Recognize and assess B2B customer needs through consultative conversations; apply business acumen and sales expertise to address those needs by articulating tailored solutions, identifying growth opportunities, and making data-driven, informed decisions.
High school diploma or equivalent
Computer experience
Typing skills - 35 WPM Minimum

Responsibilities

Leverage your passion for goal setting and persuasive negotiation skills to connect with sophisticated customers and close larger deals using consultative written communication.
Collaborate with new and existing accounting professionals to assess their needs and recommend tailored solutions.
Drive sales by engaging with accounting partners, offering a comprehensive suite of solutions designed for small to mid-market businesses.

Benefits

Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $22.50 per hour plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

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