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As an In-Store Shopping Clerk at Sprouts Farmers Market, you will play a vital role in providing excellent customer service while fulfilling online orders for our customers. This position requires you to work in-store, utilizing a mobile device equipped with the Instacart Shopper App to shop for and fulfill customer orders. You will be responsible for ensuring that the products selected are of the highest quality and freshness, and you will need to communicate effectively with customers regarding any necessary changes to their orders, including substitutions for out-of-stock items. In addition to fulfilling orders, you will process transactions using the in-store POS system and serve as an online ambassador for the store. This involves answering questions about order delivery, the Instacart platform, and the benefits of using our service. Your role may also extend to assisting in other areas of the store, such as stocking shelves, filling frozen food bins, and maintaining the overall cleanliness and presentation of the store. To succeed in this position, you must be detail-oriented and passionate about inspiring customers to make healthier choices through positive shopping experiences. You will be part of a team that values customer service and quality, contributing to the overall success of Sprouts Farmers Market as one of the fastest-growing natural foods retailers.
