In Room Dining Server

AccorHotel • San Diego, CA

1d • $17

About The Position

The In Room Dining Server is responsible for taking the guest’s food and beverage orders, delivering food and beverage orders in a timely manner, interacting one on one with the guests, providing excellent customer service and ensuring guest satisfaction. This is a fast-paced position with constant guest interaction. This person must be highly motivated, energetic and possess great communication skills.

Requirements

• Prior serving experience with a minimum of 2 years in a similar restaurant/lounge environment.
• Food Handlers Card required.
• RBS Certification required.
• High School graduate
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written
• Must possess basic math skills and the ability to use a calculator.
• Must possess basic computer skills.
• Ability to solve problems and make rational decisions.
• Knowledge of Lounge operations, its services, and facilities.
• Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

Responsibilities

• Display a congenial appearance and is well groomed at all times.
• Take orders and answer questions or make recommendations for menu listed products.
• Clear, clean, reset and maintain tables during shift.
• Assist other Servers to give the best possible service as specified in Standards of Service Manual.
• Understands the processes of delivery and removal of all product and equipment.
• Handle all guest checks according to Hotel policy.
• Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks.
• Completion of side work as assigned by Manager.
• Assist guests in a friendly, professional and polite manner.
• Follow directions from Manager at all times.
• Maintain proper uniform, ID badge and nametag at all times.
• Other job related duties as assigned.

Benefits

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees