In Room Dining Server - Conrad Los Angeles

Hilton•Los Angeles, CA

20d•$17

About The Position

Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles ! As part of the billion-dollar project, The Grand LA , this is the 7 th Conrad Hotel in the U.S. and the 1 st in California. Located in Downtown LA’s cultural corridor, Conrad Los Angeles is the city’s newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences—including our signature restaurant, San Laurel, all in partnership with Chef Jose Andres' award-winning restaurant group, JoseAndresFoodGroup . Want to get an inside look? Take a virtual tour . In this role as a In Room Dining Server you will be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel’s continuing effort to deliver outstanding guest service. The ideal candidate will have a minimum of (1) year of server experience required. Previous in room dining food service experience preferred. In room dining cashier experience preferred. FORBES experience preferred. The ideal candidate must possess basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings, service ware and menu items. Ability to read, speak and write the English language in order to communicate with guests. Ability to remember, recite and promote the variety of menu items. Ability to transport up to 30 lbs. on a continuous basis. Ability to operate beverage and toast equipment. Must be able to work a full shift (8 hours) walking and standing with or without reasonable accommodations. Ability to work a flexible schedule that includes overnights, nights, weekends, and holidays.

Requirements

minimum of (1) year of server experience required
basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings, service ware and menu items.
Ability to read, speak and write the English language in order to communicate with guests.
Ability to remember, recite and promote the variety of menu items.
Ability to transport up to 30 lbs. on a continuous basis.
Ability to operate beverage and toast equipment.
Must be able to work a full shift (8 hours) walking and standing with or without reasonable accommodations.
Ability to work a flexible schedule that includes overnights, nights, weekends, and holidays.

Nice To Haves

Previous in room dining food service experience preferred.
In room dining cashier experience preferred.
FORBES experience preferred.

Responsibilities

Set up room service trays and tables in anticipation of incoming orders.
Retrieve check from order taker, set table and pick up order from the kitchen or bar. When picking up, be certain that order is complete, i.e., all food, beverages, alcoholic beverages, and all condiments.
Carry trays up to 30 lbs. or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set up, present check and obtain payment. Delivers payment/signed check to order taker for closing.
Assist bus persons in removing trays and tables from guest floors and returning them to designated locations.
Prepare complimentary fruit baskets and deliver to guest rooms.

Benefits

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs