In-Room Dining Server

Four Seasons Hotels and Resorts • Chicago, IL

1d • $13 - $14

About The Position

We invite you to apply to join our Four Seasons Hotel Chicago team as a In-Room Dining Server. The In-Room Dining Server is an essential member of the Food and Beverage team dedicated to providing exceptional quality and service to our guests. We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position.

Requirements

• Successful candidates will be a willing team player, comfortable with electronic systems and willing to accept assignments on as need basis, in order to promote teamwork.
• Candidates must have valid work authorization for the U.S.
• Flexibility to work early mornings, evenings, weekends and holidays.

Responsibilities

• Participate in pre-shift meetings for daily updates and continuous knowledge development.
• Display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
• Perform tasks and projects as delegated by the leadership team.
• Execute and facilitate service in cooperation with room service coordinator, other servers, cooks, chefs, stewards, and managers.
• Facilitates communication between FOH & BOH.
• Ensures guests receive responsive, professional and gracious service at all times.
• Develops rapport with guests.
• Describe menu features as needed (including changes and additions).
• Answer any food and beverage related question in regards to the menu offerings.
• Liaise with coordinator to ensure communication at all times.
• Understand the order taken by coordinator and any changes in the menu, dietary restrictions, food allergies, etc.
• Assist chef in expediting food.
• Ensure that all food products are consistently prepared and served according to the standards.
• Maintain a clean and safe environment at all times (including hot boxes, carts, guestroom floors and landings).
• Take guests order in the absence of a coordinator.
• Plate & prepare small food items and accompaniments.
• Collect guest dishes upon meal completion, including breakdown and cleaning of table.
• Deliver guestroom amenities in a timely and efficient manner.
• Deliver, stock and re-stock private bars.
• Deliver miscellaneous items as requested (ice buckets, plate ware, glassware, silverware, condiments, etc.)
• Ensure timely delivery of spa related orders.
• Set-up, breakdown and execution of boardroom events and BEOs (Including internal events, one-on-one meetings, in-suite dinner, office events, etc.)

Benefits

• Compensation: $13.00 - $14.20 per hour + tips
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you elevate your craft.
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
• 401(k) Retirement Plan including Employer Matching Program
• Inclusive and diverse employee engagement & recognition events all year-round.
• Exclusive discount and travel programs with Four Seasons
• Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
• And so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees