About The Position

The In-Kind Donations Scheduling Coordinator is responsible for supporting the In-Kind Donations Scheduling Team by facilitating smooth day-to-day operations related to interfacing with in-kind donors and coordinating the scheduling of donation pick-ups. This role also plays a key part in the coordination and tracking of in-kind donations data to ensure accurate and efficient reporting. This position allows for flexibility of a part-time or full-time schedule.

Requirements

  • Excellent interpersonal and customer service skills.
  • Ability to function well in a fast-paced and at times stressful environment.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize tasks/projects to meet deadlines.
  • Ability to work in a team environment.
  • Proficient with Google Suite.
  • Highschool Diploma or Equivalent
  • Four years of work experience
  • Must be authorized to work in the United States

Nice To Haves

  • Fluency in Spanish is an asset but not required
  • Associates Degree or Bachelors
  • Experience working for a nonprofit organization

Responsibilities

  • Interface with potential donors ensuring that all communications are courteous, informative and mission driven
  • Respond promptly and professionally to a high volume of donor emails and phone inquiries
  • Schedule donation pick-up appointments in coordination with donor availability and logistics capacity
  • Utilize routing software to to develop efficient daily schedules for the truck fleet
  • Support systems and processes for collecting, inputting, tracking and reporting in-kind donation data
  • Work collaboratively with the In-Kind Donations Team to meet daily operational goals and support service standards
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