In-House Post Arrival Team Lead

Hyatt Vacation Ownership

13d

About The Position

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Marketing Coordinator Lead, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities Benefit eligibility will vary by position As a Marketing Coordinator Lead, a typical day will include: Acts as team lead and assists with scheduling needs. Provide feedback to managers regarding individual performances, recommend any additional training needed. Schedules sales presentations and manages customer expectations. Provides the highest level of service to exceed budgeted sales presentations and volume production goals. Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services. Use persuasive techniques that maximize revenue while maintaining existing guest loyalty. Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become a Marketing Coordinator Lead: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone. Available to work a flexible schedule to include weekends and holidays. Concierge, telemarketing and/or sales experience preferred. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We're in the business of creating happiness. For our nearly 100,000 Owner families and our many guests, and for our talented, passionate associates. Every day, we do work that has value, and we see it reflected in the smiling faces of the people whose lives we touch. And that makes for a truly fulfilling career. Join a growing, innovative company focused on leading the industry with genuine care - and with enthusiasm for the power of vacations to make life better. You'll enjoy competitive pay and benefits, career development opportunities, rewarding relationships, and a culture that promotes fun, work-life balance, respect, collaboration, and diversity.

Requirements

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule to include weekends and holidays.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Nice To Haves

• Concierge, telemarketing and/or sales experience preferred.

Responsibilities

• Acts as team lead and assists with scheduling needs.
• Provide feedback to managers regarding individual performances, recommend any additional training needed.
• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Benefits

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed