Marketing Representative In House Pre Arrival

Hilton Grand VacationsWashington, DC
17hOnsite

About The Position

Hilton Grand Vacations is hiring in Washington D.C. for In-house Marketing Sales Professionals. You will be responsible for promoting HGV and booking qualified sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. The goal is to provide both customer and concierge services to all guests.

Requirements

  • Minimum of 1-2 years of face-to-face experience in sales or F&B with a track record of success.
  • Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.
  • Ability to work a flexible schedule, including weekends and holidays. We work hard, but we pay hard too!
  • Professional appearance and demeanor.
  • Be motivated and a self-starter.
  • Detailed understanding of the local area.
  • Ability to accept rejection in a proactive manner.
  • Coachable, quick learner, and open to feedback.
  • Excellent interpersonal and guest relations skills.

Responsibilities

  • Call owners and guest before they arrive to the resort to offer concierge services and invite them to go on a sale presentation.
  • Responsible for personal performance metrics on the phone.
  • Meet or go above and beyond for marketing metrics.
  • Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour. Executes Strategy
  • Champion Hilton quality customer care service throughout all Marketing channels.
  • Secure future business through vacation package sales.
  • Distribute only HGV authorized information, collateral, and materials.
  • Maintain location operating standards.
  • Follow gifting procedures.

Benefits

  • Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
  • And more!
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