In House Corp Travel Agent

Omni Air International (OAI)•Tulsa, OK

About The Position

Omni Air International is a private airline providing tailored passenger and government charter services. Were committed to exceeding expectations, with satisfaction and safety as our measure of success. We pride ourselves on providing our employees a work experience built on family values. Our employees contributions impact the lives of passengers on a daily basis. Our comprehensive benefits package is designed with you in mind. Medical, dental, vision, company paid life insurance, 401K with company match, employee assistance program and more! The In-House Corporate Travel Agent is responsible to provide safe, cost effective, efficient, reliable, and quality travel arrangements; including, but not limited to, air, hotel, ground, car rental, and visas for Omnis travelers. Omnis travelers are defined as any Omni employee, including crew, maintenance (including contracted reps), ground services, office personnel, or any other traveler(s) as authorized by the Travel Manager, Travel Supervisor, Director, or Vice President. Duties shall include, but are not limited to the following:

Requirements

Ability to work independently, exercising discretion and judgment
Ability to manage multiple tasks and changing priorities
Capability to maintain favorable company image when interfacing with internal and external sources
Ability to maintain both work volume and quality, consistent with peer output
Proven pursuit of learning and self-development
Ability to manage responsibilities in a cost effective manner, exercising maximum efficiency
Ability to demonstrate personal and organizational integrity
Competency to maintain positive co-worker relationship – establishing, developing and maintaining trust and loyalty over time and through changes
Professional telephone skills
Proficient computer skills in Microsoft Office required
Effective oral and written communication skills
Organizational skills that result in high productivity
Proficiency in Sabre GDS desired
Demonstrated internet research skills
Ability to work nights, weekends, and holidays when needed or scheduled
Must pass a 10-year Background check including a FAA required fingerprint-based criminal history records check
Must be legally authorized to work in the United States for any employer without sponsorship.
High school diploma or GED required

Nice To Haves

One to four years corporate travel experience desired
Basic understanding of AIMS and HOTAC module desired

Responsibilities

Book air, hotel, and ground travel as requested via AIMS HOTAC module or internal travel request form
Responsible to answer crew travel-related requests forwarded via Crew Scheduling in a timely manner
Air bookings must be made through the Sabre GDS system
Bookings outside of Sabre must be approved by Supervisor or Travel Manager
Facilitate hotel bookings through designated 3rd party vendor or, in the case of commercial programs, when necessary, directly to hotel contact
Book ground transportation via email or facsimile directly with vendor, or through a third party vendor, when approved by the Supervisor or Travel Manager
Book car rental reservations through Sabre GDS system
VISA/MAAS (meet and assist) arrangements must be made directly with the Handling company in the respective country
Utilize Action Flightstats email messages regarding potentially impacted commercial flight delays, including calling the airline directly, if needed, to re-accommodate Omni travelers
Interface with other Team Units of SOCC, especially Crew Scheduling and Planning, to resolve travel-related issues
Effectively and efficiently handle traveler and vendor phone calls, email, and face-to-face communications
Immediately communicate operation-impacting travel issues to Supervisor and Travel Manager
Maintain a professional, customer-oriented attitude at all times
Authority Agents are authorized to book air, hotel, ground, car rental, VISA, and other travel as outlined within the request and according to policy
Perform other duties as assigned