In-House Copier Technician/Refurb Associate

Boston Document Systems•Marlborough, MA

33m•Onsite

About The Position

Boston Document Systems (BDS) redefines today’s office with highly innovative and cutting-edge equipment solutions that maximize printing, copying and document production efficiencies for clients nationwide. We have redefined preventive maintenance and how to maximize system uptime incorporating unique hardware/software solutions creating an unbeatable new level of reliability, service, diagnostics, and repair. Our market presence is defined and our strategies uniquely optimal with tremendous momentum. The Opportunity BDS is looking for a dedicated In-house Copier Technician/Refurbishment Associate to join our thriving team. As an In-house Copier Technician/Refurbishment Associate you would be providing a service utilizing your electromechanical skills to help service the technicians in the field as well as refurbish copiers. To be successful in this position you should be a team player, highly organized, and have proficient computer skills.

Requirements

Minimum of a high school diploma or G.E.D equivalent required.
Valid driver’s license required, with a solid driving record and vehicle insurance.
Reliable Vehicle
Excellent customer service and communication skills
Ability to adapt and work with a team and independently.

Nice To Haves

1+ years of experience preferred in maintenance, troubleshooting and repair of copier/printer office equipment.
Industry knowledge of major copier and printer manufacturers such as Kyocera, Canon, Ricoh, and/or Xerox preferred.
Networking knowledge preferred
Excellent Communication Skills, verbal and written
Can-do Attitude and a willingness to learn

Responsibilities

Manage and repair office equipment on site at our warehouse
Extend outstanding support by meeting technicians’ needs on time.
Investigate and resolve advanced, high-level maintenance and repair issues.
Manage accurate inventory of tools, parts, and supplies.
Assemble machines as per specifications with hand and power tools and measuring devices.
Run machines to test parts functionality.
Conduct preventive maintenance and calibrations of office equipment.
Troubleshoot equipment and identifying malfunctions as well as cause.
Establish relationships with service technicians