About The Position

As a In-House Coordinator: Designated Work Area- Lakeland, FL , you will directly contribute to LifeLink’s life-saving mission. This position fills the dual role of a Family Care Coordinator and professional educator for a designated hospital/system. The primary responsibility is to utilize the resources available and coordinate information with appropriate hospital and LifeLink staff to evaluate and respond to hospital referrals for the purpose of determining a potential organ/ tissue donor. Responsibilities may include but are not limited to application of LifeLink’s policies and procedures in performing and documenting the approach, authorization, honoring donor designation and medical/social behavioral interview of next-of-kin and other appropriate family members/associates to offer the option of donation for the purpose of transplantation, medical therapy, or research. Unit rounding through all appropriate areas, hospital staff follow-up, and other preliminary or back-up recovery related duties. This combined responsibility requires focus on building and maintaining strong relationships with appropriate hospital staff with the goal of facilitating a successful recovery of organs and tissue for transplant.

Requirements

  • Passionate about helping others and making a difference
  • Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality
  • RN. or B.A. or B.S. degree in social services or allied healthcare field.
  • Ability to work outside normal business hours, including evenings, weekends and holidays as well as non- scheduled hours when
  • Ability to apply sound judgment and flexibility, working autonomously with an open line of daily communication with
  • Demonstrated effective presentation and personal interaction skills with above average written and verbal communication
  • Demonstrated physical ability to lift, carry and/or move equipment of varying weight from 1 to 75 pounds for 5% of the work
  • Reliable vehicle with good driving record and current driver’s
  • A collaborator who thrives in a mission-first environment

Responsibilities

  • Act as primary communication link between LifeLink staff and hospital staff
  • Develop and maintain Maintain high visibility on all
  • Identify potential donor referrals in collaboration with hospital staff and update appropriately.
  • Responsible for participating in quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan.
  • Attend Hospital Development initiatives such as Donor Advisory Committees.
  • Participates in OPO meetings, special projects, and activities as directed.
  • Provide coverage Monday – Friday
  • Some weekend and evening coverage required.
  • Assist in telephone approach/consent.
  • Participate in screening referrals ensuring a timely response and appropriate hospital collaboration for initial referral and follow-up referrals.
  • Provide recommendations to hospital staff on implementation of catastrophic brain injury guidelines (CBIG).
  • Encourage continued treatment and suggest treatment as indicated to preserve donation opportunities.
  • Referral evaluation of potential donor for brain death donation (BDD) or donation after circulatory death (DCD) with appropriate DCD evaluation tool completed.
  • Determination of suitability, in concert with the Administrator on Call (AOC) and Medical Director on Call (MDOC)
  • Ensure that FL statute 765.512 order of priority is followed for authorization and donor disclosure.
  • Effective communication with AOC, MDOC and on-call team with all potential donor situations.
  • Review of patient’s medical records.
  • Completion of physical assessment.
  • Review of donor information with appropriate hospital personnel.
  • In conjunction with AOC determine appropriate time for discussions with family and requesting authorization from NOK or disclosure of donor designation, utilizing approved authorization and donor disclosure forms and protocols.
  • Timely documentation entries of referrals and other details related to case including family dynamics.
  • Supporting family and offering all appropriate information
  • Notifying the call team of authorization/donor disclosure outcome
  • Provide follow-up with family in conjunction with transplant coordinator and administrator on call.
  • Update information according to the FCC guidelines.
  • Initiating case start order set
  • Obtain specimens for infectious disease testing, HLA tissue typing, and cultures
  • Other recovery-related duties as directed by Administrator on Call
  • Participate in activities to improve donor conversations, cultural sensitivity, overcoming obstacles, avoiding cultural barriers or donor designation objection to donation.

Benefits

  • COMPANY PAID Medical, Dental, Disability & Life Insurance
  • Generous COMPANY PAID Pension Plan for your Retirement
  • Paid Vacation, Sick Days & Holidays
  • Growth opportunities in a mission-driven, high-impact nonprofit
  • Work with purpose, knowing your efforts directly touch lives
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