In-Home Sales & Tech Support (Part-Time)

Asurion•Harrisburg, PA

1d•$23•Onsite

About The Position

This is an entry-level, part-time, local, in-home field role requiring daily travel to customer residences, not a remote position. The role involves working during the busiest hours, typically 5 evenings/week from 4:05pm to 9:00pm. Ideal for individuals starting their career who enjoy interacting with people and seek hands-on sales experience. As an In-Home Sales & Tech Support specialist, you will be on the front lines, assisting customers using Asurion's Serve, Solve, Sell™ approach. The position includes paid training to prepare you for independent field work, where you will learn about products and develop skills in communication, negotiation, and problem-solving, supported by ongoing coaching and mentoring. Asurion is a global tech solutions industry leader, serving over 350 million customers worldwide. The company fosters a work culture where employees are valued and operates by "The Asurion Way," which emphasizes customer-first service, teamwork, continuous improvement (Divine Discontent), and acting with integrity. Asurion is an equal opportunity employer committed to diversity.

Requirements

Comfortable working in a sales environment with set targets.
A valid driver’s license and satisfactory driving record with at least 1 year driving experience.
Ability to provide proof of valid car insurance (Manhattan excluded).
A personal vehicle (excluding motorcycles).
Work a varied 5-day week schedule designed to meet customers on their timeline, including evenings, weekends and holidays.
A personal cellphone to keep in the know while on the job.
Must be comfortable working around household pets.
Efficient, adaptable, goal-oriented and persuasive communication skills.
Open-minded with a passion for learning a wide range of skills.
Naturally outgoing individual who thrives in human interaction.

Responsibilities

Help customers through the Serve, Solve, Sell™ approach.
Meet customers in-home, in-office, or wherever they are, with pre-scheduled interactions.
Provide exceptional customer service, prioritizing the customer first.
Utilize expertise to address and resolve customers’ tech issues.
Provide understandable solutions regardless of the customer's tech knowledge.
Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
Leverage Asurion’s growing range of products to offer tailored solutions to customers.
Listen actively to identify customer needs and position products uniquely to meet those needs.
Use strong negotiation and communication skills to make appropriate sales.