Air Import Export & Cold Chain Assoc.

MMC Group•Hawthrone, CA

6d•Onsite

About The Position

The Import & Export Operations Associate , Level 2, supports air import and export activities with a strong emphasis on cold chain logistics and shipment integrity. This role works closely with drivers, airport dispatch, and operations teams to ensure time-critical, temperature-sensitive shipments are handled accurately and efficiently. The initial training period focuses on packaging processes, including temperature-controlled packaging, which is essential to maintaining product integrity for export shipments. This position is well suited for candidates with prior air import/export exposure who can operate in a fast-paced, compliance-driven environment.

Requirements

Air import and export operations experience preferred
Cold chain logistics experience strongly preferred
Understanding of temperature-sensitive and time-critical shipments
Proficiency with Microsoft Office applications
Ability to lift and move packages weighing approximately 25 to 70 pounds
Strong attention to detail with a high sense of urgency
Professional demeanor and ability to multitask in a fast-paced environment
General knowledge of airport operations and surrounding regional logistics
Ability to learn and navigate transportation and shipment tracking systems
Strong communication and coordination skills
Morning shift availability required, starting as early as 6:00 AM
Weekend availability required
Flexibility to support operational needs and shipment volumes
Ability to lift, carry, and move packages weighing up to 70 pounds
Ability to stand, walk, and work in an active operations environment
Repetitive handling of packages and materials throughout the shift

Responsibilities

Coordinate export shipments while maintaining cold chain integrity
Work collaboratively with drivers and operations staff to support efficient pickup and delivery schedules
Verify shipment documentation and attached paperwork for accuracy and compliance
Prepare Master Air Way Bills and complete required shipment bookings
File SED documentation for shipments requiring export declarations
Monitor shipment notes for clearance and “ok to send” status
Respond to gateway and system messages promptly and accurately
Monitor inventory of packaging materials and gel packs, ensuring timely replenishment
Ensure gel packs are properly pre-conditioned and stored
Monitor shipment manifests, inbound and outbound flight activity, post-flight reports, and dispatch screens
Replenish shipments pending export within the gateway office
Monitor live animals held onsite to ensure proper care and compliance
Coordinate and maintain the airport dispatch board, highlighting special delivery instructions
Monitor driver activity to ensure timely pickups and deliveries
Maintain cold chain compliance for all shipments, including those on FDA hold
Answer incoming calls and provide directions or support to drivers as needed
Report complaints, exceptions, or operational issues to management immediately

Benefits

MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume