(Korean Bilingual) Import & Export Operation Coordinator

Harmonious Hiring LLC•Duluth, GA

11d

About The Position

We are seeking a detail-oriented Import & Export Operation Specialist to manage and oversee inbound logistics, shipment tracking, and customer support. This role requires strong organizational skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced environment. Bilingual proficiency in Korean and English is preferred.

Requirements

1–2 years of experience in inbound logistics or a related field (preferred).
Bilingual proficiency in Korean and English (preferred).
Excellent communication skills, both written and verbal.
Strong attention to detail, analytical thinking, and problem-solving skills.
Ability to adapt and perform effectively in a fast-paced work environment.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Responsibilities

Manage inbound orders and shipments from customers and agents.
Process shipping documents, perform data entry, and maintain accurate shipment records.
Monitor, track, and update shipment statuses daily to ensure timely delivery.
Provide excellent customer service by delivering real-time tracking updates and addressing client needs.
Identify and resolve operational issues promptly, consulting with the team as needed.
Monitor all cargo movements and generate reports for the direct manager.
Collaborate with team members to ensure smooth operations and high customer satisfaction.