Import Agent

TOWN & COUNTRY LIVING•Glen Rock, NJ

About The Position

Town & Country Living is a global leader in home décor, textiles, and design. Our expanded family includes Home Dynamix and Amalgamated Textiles, providing more than 60 years of combined experience in the home décor industry. The combination of all three companies together brings unmatched expertise and excellence in sales, design, development, sourcing, supply chain efficiencies, customer service, and e-commerce fulfillment. With our company’s diverse multi-product assortment across all home categories, we can provide excellent offerings and service to our retail partners while responding quickly to the ever-changing needs of the marketplace. SUMMARY An Import Agent facilitates communication between production, sales and distributions stages to promote a healthy and efficient supply chain.

Requirements

Proven work experience as an Import Coordinator-Clerk, or a similar role in the logistics department
Familiarity with the shipping procedures and shipment tracking software.
Basic understanding of port & drayage operations
Strong time management and organizational skills
Good communication verbally, written, and interpersonal skills
Proficiency in Microsoft Office, particularly Excel
Detail-oriented and highly motivated individual
Strong analytical and problem-solving skills
Displaying multitasking abilities
Ability to offer excellent customer service.

Responsibilities

Goods arriving at our warehouse or 3pl:
Handle importing from Turkey & Egypt origins.
Review factory documents to confirm accuracy of data transmission into NetSuite from InforNexus.
Mark shipments in transit and take ownership in NetSuite.
If T/T terms, send to A/P for payment approval of vendor invoice.
Monitor shipments weekly and update ETAs as required to maintain accuracy.
Track containers on water to ensure there are no delays.
Ensure we have arrival notices five days prior to arrival date of container.
Send all customs documents to broker to ensure customs is cleared upon arrival.
Send A/P approval for freight payment.
Ensure trucking company has D/O and container details are added to their tracker.
Follow up to make sure containers are picked up before LFD to manage additional fees.
Once warehouse receives containers, reviews receiving reports, and processes any discrepancies.
Link final package for A/P ensuring all totals add up and send charge back to factory, if needed for shortages.
Other Daily Activities:
Distributions of Containers to various warehouses
Closes Containers
Maintains Log (i.e. arrival notice received, payment request sent, D/O submitted)
Participate in T/L calls for top customers, providing updates on shipping statuses.
Validate and approve freight and vendor invoices via Zone.
Performs other related duties as assigned.