Implementation Specialist

Ahola • Brecksville, OH

3d

About The Position

As an Implementation Specialist, you'll set up new client data in our payroll and HRIS system, ensuring accurate, timely implementations. You'll collaborate with sales, training, and operations teams while delivering excellent client support.

Requirements

• Associate degree or 5+ years of relevant experience
• 3–5 years in HCM, Benefits, Payroll, and/or Timekeeping
• 2+ years of payroll/HCM implementation experience
• Strong attention to detail, organization, and follow-through
• Excellent communication and problem-solving skills
• Proficiency with CRM tools, Microsoft Office, and advanced Excel

Nice To Haves

• Innovative, resourceful, and customer-focused
• Positive, adaptable, and collaborative
• Passionate about learning, growth, and mentoring others

Responsibilities

• Configure and implement all new client payroll/HR products
• Convert, enter, and verify client employee data in isolved
• Track project timelines and resolve system issues
• Communicate regularly with clients and internal teams
• Conduct post-implementation check-ins and train clients on first two pay cycles
• Recommend process improvements and mentor new team members

Benefits

• Competitive pay + semi-annual bonus potential
• 401(k) with employer match
• Medical, dental, vision, accident, hospitalization and critical illness insurance, as well as company-paid life insurance, and short-term disability
• Generous paid time off, holidays, volunteer time, parental leave, and your birthday off!
• Employee engagement events, fitness reimbursement, and professional development support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree