Implementation Specialist - AlineaOne 340B Compliance and Optimization Software
About The Position
The Implementation Specialist will lead the end-to-end implementation of AlineaOne 340B Compliance & Auditing Software for new clients. This role is responsible for guiding health systems through a structured onboarding process — from kickoff through go-live — ensuring alignment on data specifications, workplan execution, stakeholder coordination, and system configuration. This position serves as the primary implementation lead until go-live, at which point the client relationship transitions to an Account Manager for ongoing support and optimization. This role requires strong project management skills, client-facing professionalism, and a working knowledge of 340B operations and healthcare systems.
Requirements
- 3+ years of experience in healthcare technology implementation, SaaS onboarding, or healthcare project management
- Working knowledge of 340B program operations
- Experience leading structured client meetings and managing implementation timelines
- Strong organizational and documentation skills
- Comfortable working with healthcare data files (Excel, CSV, claims data, purchasing data, etc.)
- Excellent written and verbal communication skills
- Bachelor’s degree or equivalent experience required; graduate degree a plus
Nice To Haves
- 3+ years of 340B program experience
- Experience with 340B TPA systems, audit processes, or pharmacy operations
- Experience implementing compliance or regulatory-focused software
- PMP or similar project management certification (preferred but not required)
- Pharmacy operations experience
- Completion of Apexus 340B University coursework
Responsibilities
- Lead full lifecycle implementation of AlineaOne software from kickoff through go-live
- Develop and manage detailed implementation workplans and timelines
- Conduct weekly client touchpoint meetings to track progress and address open items
- Coordinate internal Alinea resources and cross-functional stakeholders
- Define and communicate data specifications required for system configuration
- Review, validate, and troubleshoot incoming client data files
- Collaborate with technical teams to ensure proper system setup and configuration
- Ensure documentation and compliance workflows are properly structured within the platform
- Serve as primary point of contact during implementation phase
- Provide training sessions and walkthroughs for client users
- Manage expectations and ensure clear communication of milestones and deliverables
- Escalate risks and proactively mitigate implementation challenges
- Lead go-live planning and execution
- Confirm system readiness and client confidence prior to launch
- Conduct structured handoff to Account Management team with full documentation of implementation status
Benefits
- Competitive base salary (commensurate with experience)
- Performance-based incentive opportunities
- Health, dental, and vision benefits
- 401(k) plan
- Remote work flexibility
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
