Implementation Project Manager

BEELINE•Jacksonville, FL

About The Position

As an MBO Implementation Project Manager, you are responsible for leading client program implementations while driving operational excellence and transformation initiatives that enhance efficiency, reduce risk, and deliver measurable value. This role serves as a strategic partner and central point of contact across internal and external stakeholders, aligning business objectives, standardizing processes, and ensuring seamless delivery of solutions that support MBO’s growth and competitiveness.

Requirements

Bachelor’s degree in Business, Human Resources, Finance, Information systems or another related field required
7-10 years of experience in a relevant industry where strong Account and Project Management skills were utilized to implement new client programs with larger multifaceted organizations and multiple stakeholders.
Proven success leading complex, cross-functional implementations from strategy to execution
Strong analytical, organizational, and problem-solving skills
Excellent communication, presentation, and stakeholder engagement skills
Experience working in a customer focused environment to drive client programs and deliver solutions that are highly adopted
Ability to thrive in a fast-paced environment while managing multiple priorities with a client-service orientation
Proficiency in Microsoft Office Suite (Excel, Visio, Project), Salesforce, and project/task management tools

Nice To Haves

Experience with contingent labor programs, Managed Service Providers (MSP), and Vendor Management Systems (VMS) related to the contract workforce
Knowledge of HR law, federal / state wage laws, and general pay policies, procedures, and regulations
An understanding of the staffing and consulting industries
Professional certifications (PMP, CCWP, PHR)
Ability and desire to drive change through high-energy, can-do attitude, comfortable working in a high-performance, entrepreneurial, open-door environment
Must be an outstanding communicator and team player who demonstrates attention to detail, and who also understands how to ensure finance initiatives that support the long-term strategy of the business
Strong analytical and problem-solving skills
Ability to work autonomously
Attention to detail / detail oriented.

Responsibilities

Lead the end-to-end management of client program implementations, including discovery, planning, execution, and closure.
Create and maintain project plans, schedules, deliverables, and status reports to ensure alignment and visibility across stakeholders.
Partner with internal teams and third parties to design and deliver solutions that meet client requirements and are aligned with MBO’s best practices.
Facilitate data and workflow reviews to uncover risks, validate requirements, and ensure operational readiness.
Drive client onboarding and program go-lives, ensuring projects are delivered on time, within scope, and with high adoption rates.
Identify and execute cross-functional initiatives that enhance operational efficiency, reduce risk, and drive organizational effectiveness.
Establish and implement scalable processes, tools, and methodologies that support sustainable growth and continuous improvement.
Lead change management efforts, engaging stakeholders to ensure adoption of new processes, systems, and cultural practices.
Maintain visibility into organizational priorities by tracking deliverables, facilitating workstream meetings, and ensuring integration across teams.
Create deliverables and reference materials that enable teams to perform their roles effectively and consistently.
Serve as a consultative partner and advocate for both the client and MBO teams, fostering trust and alignment.
Influence and engage cross-functional stakeholders, from individual contributors to executives, to drive successful outcomes.
Communicate project milestones, risks, and decisions in a clear, proactive, and professional manner.