Implementation Project Manager
About The Position
We are seeking a highly skilled Project Manager to oversee the planning, execution, and delivery of our implementation projects. The ideal candidate will have a strong background in project management methodologies, excellent leadership skills, and deep experience in project management of health plan services. The Project Manager plays a crucial role in managing successful implementations for new and returning healthcare insurance customers, is the primary point of contact for concurrent projects, and works within a cross-functional customer delivery model. Reports to the Chief Product Officer for Digital Mailroom Services.
Requirements
- 8+ years of project management experience in the healthcare insurance industry
- Experience leading large-scale projects
- Well-organized with a strong attention to detail
- Self-starter and accountable, with a track record of delivering strong performance
- Experience collaborating effectively across various levels and areas, internal and external
- Excellent written, verbal communication, and presentation skills
- Strong interpersonal skills with a desire to understand and support the customer
- Understanding of healthcare payers, TPAs, and other key stakeholders in the healthcare marketplace
- US Healthcare claims experience
- Experience using Microsoft Project and Microsoft Office
Responsibilities
- Project plan management
- Ensure requirements are clearly captured and the customer is positioned for success
- Ensure milestones and deliverables are met on time and of high quality
- Perform risk management and implement measures to correct
- Create and distribute pertinent information and status reports to management and customers
- Lead customer and internal calls
- Applies business and product knowledge to address client requirements
- Collaborate with internal teams to deliver quality product and service
- Issue resolution and mitigation strategies based on data-driven decision making
- Build partnerships with customer counterparts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
