Implementation / Onboarding Manager at VC-backed marketing tech startup

Jack & Jill/External ATS • San Fransisco, CA

1d

About The Position

As an Implementation Manager, you will lead the post-sales journey for marketing teams, ensuring successful platform adoption and technical integration. You will serve as a strategic consultant, guiding customers through campaign creation and aligning our innovative platform capabilities with their top marketing priorities to drive immediate business value and long-term success.

Requirements

• Proven experience in martech or a related SaaS field with a focus on customer success or implementation
• Strong technical aptitude for managing software integrations and explaining complex workflows to non-technical users
• Exceptional consulting skills with the ability to translate marketing priorities into actionable platform strategies

Responsibilities

• Lead end-to-end customer onboarding and technical integrations to ensure a seamless platform launch
• Educate marketing teams on platform features and best practices to maximize user engagement
• Consult with clients on campaign strategy and execution tailored to their specific marketing goals

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed