Adyen-posted 25 days ago
Full-time • Mid Level
Onsite • Stockholm, ME
1,001-5,000 employees
Credit Intermediation and Related Activities

Adyen is looking for an Implementation Manager to manage new implementations and/or enhancements for our quickly growing portfolio of merchants. You will work with Adyen's largest merchants globally to solution, consult, troubleshoot, implement, and launch scalable technical integrations. The ideal candidate is both consultative and technical. This position is based in our centrally located Stockholm office. Adyen is looking for Implementation Managers with a solid understanding of and hands-on experience with technology, integration design, project management and a strong merchant focus. As an Implementation Manager, you will be the primary point of contact for our merchant's technical teams, guiding them through the design, development, testing, and launch phases of their integrations with Adyen's platform. Your focus will be on ensuring an exceptional merchant experience throughout the project lifecycle. In this role, you will have the opportunity to work on diverse projects that encompass various payment solutions, including Point of Sale (POS) systems, e-commerce platforms, marketplaces, and card issuing programs. By leveraging your technical proficiency and business acumen, you will play a vital role in guaranteeing a smooth implementation process and maintaining open lines of communication with our merchants and internal teams.

  • Utilize your technical expertise to create scalable and robust solutions for merchant integrations, while ensuring adherence to payment best practices.
  • Serve as a consultative partner in specific verticals such as e-commerce, point of sale, and multi-faceted platforms, guiding merchants through integration processes.
  • Collaborate cross-functionally with Sales, Account Managers, Product, and Engineering teams to deliver seamless merchant experiences and drive continuous improvements.
  • Leverage project management and technical consulting skills to oversee high-quality project delivery, guaranteeing the technical integrity of merchant integrations.
  • Provide consultation on optimizing payment solutions, including checkout experiences, authentication, omni-channel payments, and platform onboarding, while collaborating with Developers and Product Managers to enhance the platform.
  • 4+ years experience integrating and/or providing technical consultation when integrating with Web APIs.
  • Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDK's, etc.), and desire to improve technical acumen.
  • Excellent communication skills; comfortable leading meetings with high level decision makers.
  • Ability to identify and clearly communicate pragmatic solutions to complex integration problems.
  • Fluency in Swedish/Nordic languages and English is required for this position.
  • Experience in the payments landscape is a big plus
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