Implementation Integrations Analyst I
About The Position
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Job Summary The Integration Analyst plays a key role in implementing and supporting OEM/Vendor integrations during the DMS & CRM launch phases. The successful candidate will work cross-functionally with external clients, internal stakeholders, implementation analysts, and technical teams to ensure integration solutions follow process and achieve 100% enablement goals.
Requirements
- Associate’s degree in Computer Science, Information Systems, or software/automotive related field, or equivalent work experience.
- 2+ years of experience in software integration, data integration, or related automotive IT role.
- Working knowledge of various automotive software applications.
- Strong analytical, problem-solving, communication, and critical thinking skills.
- Ability to manage multiple priorities and work well under pressure.
- Excellent verbal and written communication skills and ability to relay information accurately and concisely.
Nice To Haves
- Knowledge of cloud integration and SaaS environments.
- Experience with software platforms (e.g., CRMs, Figma, Atlassian, Jira, Trumpet, Klarity Architect, tableau, etc.).
- Some familiarity with APIs, XML, JSON, and data transformation techniques a plus.
- Experience with ERP, CRM, or other enterprise business applications.
Responsibilities
- Work with external client partners to complete needed requirements for integration enablement while tracking progress and success of implementation completion.
- Work with external integration partners as needed to deploy integration process using appropriate APIs, FTPs, enablement tools, and communication preferences.
- Monitor and troubleshoot integration processes, proactively identifying and resolving issues to ensure data accuracy and team performance.
- Collaborate with business and technical teams to gather requirements, define processes, and establish best practices for integration.
- Maintain and update integration documentation, including process steps, enablement documents, and other setups.
- Support ongoing implementations and updates to integration platforms and related systems collaborating with teams as needed.
- Participate in project planning activities, providing timeline estimates and risk assessments for integration tasks as needed.
- Provide training and support to end-users and implementation staff on existing and new integration processes.
- Stay current with industry trends and recommend new tools or practices to enhance integration process guidelines.
Benefits
- Competitive compensation and generous stock options
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
- Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
- Work on the latest and coolest technologies – everything is home-grown and built ground-up
- A dynamic work environment with a strong sense of community and collaboration
- The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
- Exciting opportunities for career growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
