Implementation Engineer

Flosum • San Ramon, CA

5d

About The Position

1. Implement Flosum’s Products:
1. Deploy and configure Flosum’s solutions within customers Salesforce environments, ensuring seamless integration and optimal functionality.
2. Support Product Adoption: Guide customers through their product adoption journey by delivering training
sessions and assessing their DevSecOps processes to ensure alignment with best practices.
3. Lead Training Webinars: Conduct webinars for large audiences, covering product features, new enhancements,
and best practices for using Flosum’s tools.
4. Create Technical Documentation: Develop comprehensive product technical documentation, highlighting key features
and providing detailed guidance on Flosum’s offerings.
5. Support the Sales Process: Assist in the sales process by conducting product demonstrations, showcasing
Flosum’s capabilities to potential customers.
6. Engage Key Stakeholders: Collaborate with key stakeholders to provide consultation on process improvements and recommend enhancements based on customer needs.
7. Product Integrations Collaborate with customers to integrate Flosum’s products with external platforms
such as GitHub, GitLab, Bitbucket, and Azure DevOps, ensuring seamless interoperability and enhanced workflow efficiency.
8. Partner Training Train Flosum’s partners to effectively onboard customers and ensure they are proficient in using Flosum’s products, enabling them to drive customer success.

Responsibilities

• Implement Flosum’s Products: Deploy and configure Flosum’s solutions within customers Salesforce environments, ensuring seamless integration and optimal functionality.
• Support Product Adoption: Guide customers through their product adoption journey by delivering training sessions and assessing their DevSecOps processes to ensure alignment with best practices.
• Lead Training Webinars: Conduct webinars for large audiences, covering product features, new enhancements, and best practices for using Flosum’s tools.
• Create Technical Documentation: Develop comprehensive product technical documentation, highlighting key features and providing detailed guidance on Flosum’s offerings.
• Support the Sales Process: Assist in the sales process by conducting product demonstrations, showcasing Flosum’s capabilities to potential customers.
• Engage Key Stakeholders: Collaborate with key stakeholders to provide consultation on process improvements and recommend enhancements based on customer needs.
• Product Integrations Collaborate with customers to integrate Flosum’s products with external platforms such as GitHub, GitLab, Bitbucket, and Azure DevOps, ensuring seamless interoperability and enhanced workflow efficiency.
• Partner Training Train Flosum’s partners to effectively onboard customers and ensure they are proficient in using Flosum’s products, enabling them to drive customer success.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed