Implementation Coordinator - LHB

Luminare Health

2d•Remote

About The Position

At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary The Implementation Coordinator is responsible for assisting the Implementation Manager with the implementation of new clients, and for leading and coordinating tasks for client renewals or changes, new products, or other regulatory or vendor changes impacting clients. This includes identifying tasks based on client requirements, and planning and coordinating both client and cross-functional operational teams. The Implementation Coordinator will mitigate client risks and internal risks through comprehensive understanding of all downstream impacts. The Implementation Coordinator will partner with the Implementation Manager as well as Sales and Client Management teams to facilitate operational procedures and implementation processes. This position may require occasional travel. This is a Telecommute (Remote) role. Candidates must live within the following states: IL, IN, IA, KS, MO, MT, NM, NC, OK, PA, TN, TX or WI Sponsorship is not available

Requirements

2 – 3 years of experience in healthcare benefits and/or administration
College Degree or equivalent combination of education and experience
Excellent verbal and written communication skills
Strong organizational and interpersonal skills
Project experience with proven ability to meet deadlines
Experience facilitating internal meetings
Ability to travel as required for this position (10%)
Ability to adapt in a dynamic work environment, learn quickly, solve problems, and delegate assignments
Demonstrated ability to coordinate people and teams cross functionally to complete tasks within designated time frames.
Self-directed individual who works well with minimal supervision
Ability to work effectively with clients, brokers, vendors and differing levels of co-workers including Client Managers and all levels of staff
Flexible; open to continued process improvement
Proficient in Microsoft Word and Excel

Nice To Haves

Bachelor’s degree
Self-Funded Insurance/Benefits and/or TPA experience
Previous client implementation experience in health insurance or TPA organization
Microsoft Project experience
Previous presentation experience

Responsibilities

Assisting the Implementation Manager with the implementation of new clients
Leading and coordinating tasks for client renewals or changes, new products, or other regulatory or vendor changes impacting clients
Identifying tasks based on client requirements
Planning and coordinating both client and cross-functional operational teams
Mitigating client risks and internal risks through comprehensive understanding of all downstream impacts
Partnering with the Implementation Manager as well as Sales and Client Management teams to facilitate operational procedures and implementation processes