Implementation Business Analyst

Voyage Advisory•Chicago, IL

1d•Remote

About The Position

Our consultancy is looking for highly motivated and talented Implementation Business Analysts. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done. We are seeking a senior-level BA that has worked on projects involving system transitions or a new system build-out. This is a hands‑on, independent role requiring someone who can operate with minimal guidance. Ideal candidates would possess 5-10+ years of business analysis experience, with critical thinking and leadership, including experience with implementation projects. Candidates should have strong interpersonal skills, have superior oral and written communication skills, a client service focus, as well as the ability to identify opportunities for improvement, develop recommendations and implement complex solutions in a fast-paced environment. This role will be working with our client in the property and casualty insurance industry. Insurance industry experience is preferred. The position is 100% remote.

Requirements

Strong experience following BA frameworks and methodologies
Strong process mapping and requirements documentation skills
Experience meeting with stakeholders to define requirements and current / future state processes
Ability to navigate ambiguity, follow through on tasks, and move projects forward
Strong communication, active listening, and follow‑through
Personable demeanor and a positive attitude
Ability to work independently with minimal supervision
Strong accuracy and quality-focused mindset
Balanced in both functional and technical BA competencies
Strong prioritization, task/time management, and follow through
Experience with stakeholder meeting facilitation to define requirements
Ability to work with development/technical teams
Bachelor's degree in a relevant field
Client-facing experience

Nice To Haves

Experience coordinating UAT, support system testing, and assisting with go‑live activities preferred (not required)
Change management experience preferred (not required)
Experience writing user stories and acceptance criteria (Gherkin method) is preferred (not required)
Commercial or personal insurance experience is preferred (not required)
Familiarity with SQL, integrations/APIs, Six Sigma, JIRA, and Visio is preferred (not required)

Responsibilities

Creation of presentations and reports for clients based upon analysis findings including recommendations for short- and long-term improvement
Review of subjective and objective operational information through a process of management interviews
Facilitate client workshops and interviews to better understand, define and document requirements
Write user stories and use cases to document the requirements uncovered during workshops and interviews with clients
Analysis of client financial and operational data
Work with client to perform business process modeling activities to help operationally focused software implementations
Work on new software implementation projects related to policy admin implementations