Implementation Associate Business Analyst, Marketing and Enrollment Solutions

EAB•Richmond, VA

About The Position

About EAB At EAB , our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards . For more information, visit our Careers page. The Role in Brief: Implementation Associate Business Analyst, Marketing and Enrollment Solutions The Implementation Associate Business Analyst manages a pool of clients through the integration of EAB and client information systems for the purposes of enrollment marketing. The Business Analyst team manages the partner relationship, sets and executes against project milestones, and manages the quality, partner satisfaction and engagement throughout the implementation lifecycle. The Associate Business Analyst is also responsible for contributing to the team's process improvement efforts and finding innovative ways to make positive impacts to the business. This position will ideally be based in Richmond, VA. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

Requirements

Bachelor’s Degree
1 year of continuous work experience
Valid Driver’s License
Willingness to travel up to 15% domestically
Attention to detail
Strong sense of accountability
Ability to work in a collaborative environment
Strong communication skills
Demonstrable analytical reasoning and problem-solving ability
Time management skills

Nice To Haves

Relevant project management experience
Experience working with analytic tools (Excel, SQL)
Partner management experience
Demonstrates personal responsibility and assertiveness
Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.

Responsibilities

Onboard new partners, describing EAB’s portfolio of services and data integration methodology on technical kickoff calls
Design and lead implementation strategy based on institutional structure and data availability
Effectively manage data integration projects for a portfolio of partners
Work with the partner’s technical staff and/or EAB’s Data Integration Services team to extract and validate data
Hold partners and internal team members accountable to project milestones around data integration
Analyze partner data for validity, identify and communicate trends to partner
Assist team in improving process, and developing scalable solutions
Facilitate weekly data calls with partner during implementation to discuss progress, address risks and roadblocks, and keep project on pace with deployment plan
Facilitate partner conversations on data return from EAB back to partner for purposes of CRM/SIS data loads

Benefits

Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities