Implementation and Compliance Coordinator

Acrisure • Grand Rapids, SC

3d

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Position is location-flexible. Locations listed are primary locations. Applicants from additional locations will be considered. Job Summary The Implementation & Compliance Coordinator is responsible for managing the onboarding, implementation, policy issuance, and ongoing compliance of stop loss clients within the MGU. This role oversees the accurate creation, generation, and adjudication of stop loss policies and applications, ensuring all documentation aligns with underwriting terms, carrier requirements, and regulatory standards. This position serves as a key liaison between internal teams, carriers, TPAs, and brokers to ensure policies are issued accurately, timely, and in full compliance.

Requirements

• 2+ years of experience in stop loss insurance, health insurance administration, or an MGU or carrier environment
• Strong understanding of stop loss contract provisions, underwriting terms, and policy structures
• Experience working with brokers, TPAs, and carriers
• Exceptional attention to detail and document accuracy
• Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Responsibilities

• Coordinate post-sale implementation of new and renewing stop loss groups through effective date
• Create, generate, and issue stop loss policies, applications, amendments, and endorsements in accordance with approved underwriting terms
• Ensure policy documents accurately reflect quoted terms, deductibles, contract provisions, and coverage specifics
• Track policy issuance timelines and ensure policies and applications are executed and delivered timely
• Ensure all stop loss policies, applications, and related documentation comply with carrier guidelines, MGU standards, and regulatory requirements
• Maintain policy forms, disclosures, and compliance documentation by state and carrier
• Monitor and support state-specific compliance requirements, filings, and documentation standards
• Maintain organized audit-ready files and documentation
• Process mid-year policy changes, amendments, and administrative updates
• Serve as a point of contact for brokers, TPAs, and internal teams regarding policy, application, and compliance inquiries
• Identify process improvements to enhance accuracy, efficiency, and risk mitigation

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!
• This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed