IMPERIAL LOUNGE ATTENDANT

HOTEL NIKKO OF SAN FRANCISCO INC 150 POWELL ST•San Francisco, CA

1d•$30 - $33•Onsite

About The Position

The IPL Lounge Server delivers exceptional, personalized food and beverage service to guests in the hotel’s IPL lounge. This role requires professionalism, discretion, attention to detail, and a commitment to providing a luxury guest experience that reflects the hotel’s high standards.

Requirements

Previous experience in fine dining, luxury hospitality, or VIP service preferred.
Strong communication and interpersonal skills.
Professional appearance and demeanor.
Ability to work in a fast-paced, high-expectation environment.
Knowledge of food safety standards and responsible alcohol service.
Flexible schedule, including evenings, weekends, and holidays.
Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

Provide attentive, personalized food and beverage service to VIP guests.
Greet guests warmly and address them by name when possible.
Take and deliver food and beverage orders accurately and efficiently.
Set up and maintain buffet presentations, beverage stations, and seating areas.
Ensure lounge cleanliness, organization, and proper ambiance at all times.
Anticipate guest needs and respond promptly to special requests.
Maintain detailed knowledge of menu offerings, including ingredients and allergens.
Handle guest concerns or complaints professionally and escalate when necessary.
Process transactions accurately (if applicable).
Follow all food safety, hygiene, and alcohol service regulations.
Coordinate with kitchen and other hotel departments to ensure seamless service.
Assist with lounge opening and closing procedures.

Benefits

Zero-deductible Medical Plan
Pre-Tax Commuter and Parking Benefits
Dental (PPO/DMO)
PTO
Vision
Floating Holidays
Chiropractic and Acupuncture Services
Birthday Pay
Life Insurance
401K Matching Program
Flexible Spending Account (FSA)
2% Company Profit Sharing
Friends & Family Rates at Nikko/Okura Hotels
Reciprocity Rates at Participating Hotels
Employee Discounts in ANZU and Feinstein’s at the Nikko
Travel Assistance through Mutual of Omaha
Free Employee Dining Room Meals
Employee Computer Access for Web Browsing and Printing
Fitness/Gym Reimbursement
Employee Job Referral Program
Employee Recognition Programs and Employee Appreciation Events
Discounts on the following: Offsite Parking, Personal Dry Cleaning & Laundry, Movie Tickets, Amusement Park Tickets, Work Safety Shoes