Immunization Action Plan Program Manager

Public Health•New Haven, CT

22d

About The Position

The City of New Haven Health Department is seeking an experienced public health professional to serve as the Immunization Action Plan Program Manager. This leadership role oversees the planning, implementation, and evaluation of community immunization initiatives designed to prevent vaccine-preventable diseases and promote equitable access to care. Working under the Health Programs Director, the Program Manager guides a dedicated outreach team, builds strong partnerships with healthcare providers and community organizations, and ensures adherence to federal, state, and local public health standards. Ideal candidates bring a data-driven, community-focused approach and a commitment to promoting vaccine confidence across diverse populations. This is a critical opportunity to strengthen the health and well-being of New Haven residents through effective immunization planning, outreach, education, and collaboration. The Immunization Action Plan Program Manager leads the City of New Haven Health Department’s efforts to prevent vaccine-preventable diseases through strategic planning, implementation, and evaluation of community immunization initiatives. The position manages all aspects of the Immunization Action Plan, ensuring compliance with local, state, and federal public health standards while advancing equitable access to vaccines. Under the direction of the Health Programs Director, the Program Manager supervises outreach staff, monitors program performance, and fosters partnerships with healthcare providers, schools, and community organizations. Serving as the department’s subject-matter expert on immunization policy and practice, the incumbent promotes data-driven decision-making, coordinates education and outreach efforts, and strengthens public confidence in immunization as a cornerstone of community health.

Requirements

Possession of a master’s degree with a major in Public Health, Community Health Nursing, Public Administration, or a related field.
Three to five years professional experience working directly in a community-based agency, with evidence of high performance, management experience, strong interpersonal skills, and writing capabilities.
In lieu of a master’s degree, an additional 5 years of closely related experience may be substituted.
Knowledge of the principles, practices, and regulations applied in public health as well as current developments in the fields of community health and immunizations.
Knowledge of the cause, transmission, and prevention of vaccine preventable diseases.
Knowledge of how to plan and evaluate community health and/or social service projects, including development of goals, objectives, and evaluation criteria.
Proficiency with Microsoft Office applications such as Excel and Word, for data entry and for creating various reports, spreadsheets, and presentations.
Competency in using email clients (e.g., Outlook, Gmail) and calendar applications for scheduling and managing correspondence.
Ability to develop concise records and prepare financial and programmatic reports.
Ability to analyze data and apply findings to improve program effectiveness and inform decision-making.
Experience supervising staff and managing daily expectations; Ability to develop and monitor staff work plans and ensure performance accountability.
Must be self-motivated, organized, and able to work independently and as part of a team.
Strong time management skills, including organization, prioritization, and multitasking.
Excellent oral and written communication abilities, with the capacity to prepare clear, accurate reports, correspondence, and presentations for varied audiences.
Ability to prepare concise, accurate financial and programmatic reports.
Ability to prepare and present information clearly and confidently in public settings, including community meetings, workshops, and professional conferences.
Ability to work cooperatively and establish effective working relationships with other staff, state agencies, local officials, community organizations, and the public.
Ability to interact in a non-judgmental, culturally competent manner with culturally diverse populations and persons experiencing a wide range of social conditions.
Ability to use discretion, maintain confidentiality, and uphold ethical standards.
Possession of, and ability to maintain, a valid State of Connecticut driver’s license and own transportation.
Frequent in-state travel required.
Ability to understand and carry out oral and written instructions.
Ability to prepare accurate and concise reports.
Ability to communicate in a respectful manner both written and orally, in person, and through electronic means, with linguistic and cultural proficiency.
Advocates for individual, team, and organizational learning opportunities within the organization.
Develops, implements, and monitors staff work plans.
Contributes to the development of individual professional development plans.
Contributes to the development of a vision for a healthy community.
Develops plans to implement policies and programs.
Implements plans and programs consistent with policies.
Develops organizational and system-wide strategies for continuous quality improvement.
Implements strategies for continuous quality improvement.
Evaluates information relevant to specific public health policy issues.
Collaborates in and contributes to individual, team, and Departmental performance management, quality improvement and evaluation activities.
Ability to work with diverse people and cultures within the community.
Interacts with clients, community partners, and coworkers with fairness and equity and delivers services free of bias or prejudice.
Ensures the health and safety of the community and treats diverse customers with thoughtful listening and respect.
Ability to develop cooperative relationships with state and local partners, businesses, and the public.
Conducts site visits to ensure provider compliance with state public health requirements, regulations, and policies.
Contributes to the advancement of the scientific base of public health and uses credible science as the foundation of policies and procedures.
Collaborates in activities that contribute to the development of budgets and the efficient use of resources.

Nice To Haves

Bilingual English/Spanish desirable.

Responsibilities

Oversees the daily operations of the Immunization Action Plan, including strategic planning, implementation, monitoring, and evaluation of program goals and objectives to enhance access to and use of services to prevent communicable diseases.
Supervises program staff. Onboards, trains, oversees, and supports their work. Provides ongoing surveillance of program productivity and accomplishments.
Develops and maintains detailed work plans, timelines, and performance metrics for program activities.
Prepares and submits required programmatic, financial, and performance reports as required to local, state, and federal partners.
Ensures compliance with City, State of Connecticut Department of Public Health (DPH), and Centers for Disease Control and Prevention (CDC) standards, policies, and reporting requirements.
Assists with researching and applying for new funding opportunities.
Builds and sustains partnerships with hospitals, community-based health organizations, private practices, and schools to strengthen immunization efforts.
Convenes, staffs, and facilitates the Immunization Advisory Council, ensuring active stakeholder participation and collaboration.
Coordinates interagency efforts to improve access to vaccines, particularly among medically underserved and high-risk populations.
Oversees the coordination of vaccine delivery systems including assessments, accountability, outreach, referrals, and induction.
Coordinates transfers of vaccinations among providers in service area, as needed.
Oversees provider site visits, assessments, and audits to providers to ensure compliance with immunization standards and best practices.
Manages and trains staff and providers to on the use of the state’s immunization record and data reporting systems, as needed.
Analyzes immunization data to identify coverage gaps, trends, and areas for targeted outreach or intervention; Develops and maintains a referral system to identify children who do not have a medical home.
Conducts outreach and follows up with children enrolled in the state’s immunization record system to connect them with providers and update their immunization records, as needed.
Develops culturally and linguistically appropriate educational materials and campaigns (e.g., pamphlets, brochures, social media posts) to increase vaccine awareness and acceptance.
Plans, promotes, and conducts community events, health fairs, and educational sessions on vaccine-preventable diseases and immunization best practices; Hosts virtual and in-person presentations and educational opportunities that address vaccine preventable diseases.
Serves as a primary resource for healthcare providers and the public on immunization policy, practices, guidelines, and updates.
Plans events and promotional campaigns around national health observances.
Collaborates on emergency preparedness and response activities related to infectious disease outbreaks.
Performs related duties as required.