About The Position

Aires (www.aires.com) has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations. We Have… An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98% A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development Remote/Hybrid work environment based on candidate location An excellent career opportunity is currently available for an Immigration Solutions Expert. This exciting opportunity is in a high growth environment where you will utilize your experience to manage immigration services for relocating transferees, while ensuring timely and compliant processing of work authorization and visa requirements, acting as a key liaison between the customer, transferee, legal counsel and government agencies.

Requirements

  • High school diploma/GED required, associate’s or bachelor’s degree preferred
  • 4-5 years of mobility consulting experience
  • 4-5 years of immigration experience
  • Excellent customer service and administrative skills
  • Computer literacy with MS Office products, and ability to grasp proprietary software
  • Demonstrated ability to manage multiple competing tasks
  • Ability to follow policies and procedures
  • Can-do attitude
  • Genuine desire to help others
  • Team oriented mindset, with a strong sense of care and urgency
  • Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.

Nice To Haves

  • GMS certification preferred

Responsibilities

  • Oversees end-to-end immigration processes for transferees, including work permits, visas, and residency applications.
  • Liaises with case operations team to track case progress and ensure key milestones are met.
  • Provides regular communication and updates to key stakeholders throughout the immigration process.
  • Ensures adherence to local and international immigration laws and client-specific policies.
  • Analyzes trends and recommends process improvements to enhance efficiency and client satisfaction.
  • Interfaces with internal and external stakeholders to proactively address concerns and manage escalations.
  • Collaborates with immigration partners and government agencies to resolve issues and expedite cases.
  • Serves as the point of contact for employees, customers, internal processors, and external counsel regarding immigration matters.
  • Provides guidance on visa options, timelines, and requirements.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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