Solutions Expert

CADDi • Chicago, IL

12h

About The Position

The Mission
US manufacturing is a powerhouse running on legacy systems, fragmented data, and endless spreadsheets. You are here to change that.
As a Solutions Expert, you are the engine of CADDi’s US transformation. You aren't just implementing software; you are on the front lines of AI, helping manufacturers modernize their core operations. You will serve as akey bridgebetween factory-floor reality and world-class AI technology, taking complex customer challenges and turning them into functional, high-impact solutions.

Requirements

• Education: Bachelor’s degree in Mechanical Engineering, Aerospace Engineering, Business Administration (with a manufacturing focus), or a related field. Masters is a plus.
• Experience: 3-5+ years of experience in manufacturing operations, industrial supply chain, or technical consulting. Experience at a top-tier management consulting firm or within a high-growth technology company is highly preferred.
• Domain Expertise: Deep understanding of manufacturing operational processes, including Bill of Materials (BOMs), RFQs, and procurement workflows.
• Technical Proficiency: High level of data and AI literacy; ability to articulate technical concepts (such as RAG or data architecture) to non-technical stakeholders.
• Problem Solving: Demonstrated ability to structure ambiguity and treat complex operational processes as systems to be optimized.
• Legal: Must be a U.S. citizen or green card holder (due to ITAR or specific manufacturing compliance requirements).

Responsibilities

• Strategic Discovery & Transformation: Lead deep-dive discovery sessions with client stakeholders (Procurement, Engineering, Quality) to identify operational bottlenecks and architect transformation initiatives.
• Solution Logic & Design: Design the comprehensive logical architecture for custom applications, defining data transformation rules, complex user workflows, and "North Star" success metrics.
• 0→1 Framework Creation: Develop repeatable frameworks and accelerators for US manufacturing challenges, turning bespoke customer wins into scalable product features.
• Deployment & Value Realization: Oversee the full lifecycle from "ambiguous problem" to "production value," partnering with Solutions Engineers to translate technical capabilities into tools that reduce RFQ cycle times and improve spend visibility.
• Executive Engagement: Facilitate QBRs and value assessments with customer leadership, communicating technical progress in terms of ROI, P&L impact, and expansion opportunities.
• Cross-Functional Roadmap: Serve as a key liaison to Product Management and Solutions Architects to ensure field-level innovations and "dirty data" challenges are integrated into the core product roadmap.

Benefits

• Equity: Competitive stock option package.
• Health & Wellness: 100% company-paid comprehensive health insurance (medical, dental, vision).
• Retirement: 401(k) retirement plan with company match.
• Time Off: Substantial Paid Time Off (PTO) and company holidays.
• Commuter Benefits: Company-sponsored commuter and parking benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level