Immigration Project Manager

Greenberg Traurig•Atlanta, GA

21h•Hybrid

About The Position

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Enterprise Project Management Team as an Immigration Project Manager. This role can be based in our Atlanta, Northern Virginia or Philadelphia office. We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team. This role will be based in one of our various offices on a hybrid basis. Position Summary The Immigration Project Manager (PM) is responsible for driving the successful planning and execution of complex projects that benefit the Immigration practice. Working with cross-functional teams, including IT, various business operations teams, and stakeholders, the PM will manage multiple projects from inception to completion, ensuring alignment with Firm strategy and operational excellence. The PM will also support portfolio-level initiatives, collaborating with project sponsors and owners to deliver measurable results and meet KPIs in a dynamic, fast-paced environment.

Requirements

Extensive experience leading through all phases of the project lifecycle (initiation through closure).
Experience managing multiple project types, including feasibility studies, opportunity assessments, business case development, RFP/vendor selection, custom in-house builds, process improvements, etc.
Proven ability to assess business challenges and translate them into actionable plans, including defining next steps, developing action and mitigation plans, and creating preliminary workplans.
Skilled in translating business requirements into technology solutions, including evaluating, selecting, and deploying technology platforms and AI tools.
Strong analytical skills with the ability to interpret data, measure results, and optimize technology and AI project outcomes.
Successful track record managing multiple projects simultaneously, including technology system projects such as AI, cloud implementations, and enterprise software deployments.
Experienced in change management, particularly in digital transformation and AI adoption initiatives.
Demonstrated ability to build, lead, and integrate diverse teams and third-party resources into cohesive and effective project teams.
Effective communicator with experience presenting complex concepts to senior management and staff, exercising influence across all levels of an organization.
Self-motivated and adaptable, with flexibility to adjust project management approach based on project and cultural requirements.
Comfortable with ambiguity and rapid technological change, with the ability to quickly learn and adapt to new platforms and methodologies.
Proactive in risk assessment, identification of potential challenges, and collaborative problem-solving to ensure informed decision-making and effective mitigation of unforeseen issues.
Strong attention to detail and resourcefulness in resolving problems before they impact project outcomes.
Able to work independently or as part of a cross-functional team, collaborating with individuals at all levels and abilities.
Excellent written, verbal, and presentation skills.
Advanced proficiency in Microsoft Excel, PowerPoint, Visio, and Project.
Solid understanding of AI concepts (machine learning, natural language processing, automation) as applied in professional services.
Deep knowledge of application programming, database and system design, internet/intranet/extranet, cloud and client-server architectures, and information governance and security concepts.
Expert knowledge of immigration case management systems (e.g., INSZoom, LawLogix, or Tracker) and project management tools.
At least 5 years overall project management responsibility—client-facing management consulting or law firm experience a major plus.
Technology Proficiency with Windows-based software and Microsoft Word, Excel, and Outlook required.
Advanced proficiency in Microsoft Excel, PowerPoint, Visio, and Project.
Deep knowledge of immigration case management systems (e.g., INSZoom, LawLogix, or Tracker) and project management tools.

Nice To Haves

Project Management Professional Certification preferred.
Paralegal certification or Immigration Clerk experience is a significant plus.
Prior experience working in a PMO (Project Management Office).

Responsibilities

Project Planning & Execution Define project objectives, scope, schedule, and budget in partnership with project sponsors.
Establish project charter, critical success factors, and comprehensive project plans.
Lead and direct geographically dispersed project resources, ensuring effective collaboration and communication.
Portfolio Management Manage the intake, triage, and prioritization of all new Immigration projects.
Report status on all projects in the portfolio including priority.
Create roadmaps annually in collaboration with Immigration leadership.
Stakeholder Management Serve as a strategic partner and key point of contact for stakeholders, including Practice Group Managers, Shareholders, and Executive Leadership.
Communicate project status, risks, and issues to leadership, translating challenges into actionable plans.
Facilitate stakeholder meetings, training sessions, and team engagements.
Technical Implementation & Process Improvement Coordinate the planning, assessment, and delivery of technology systems, AI tools, and process improvement initiatives.
Collaborate with IT, data, and internal business operations teams to identify and implement automation and AI-driven efficiencies.
Analyze data to develop process flow charts and recommend operational improvements.
Vendor & Resource Management Serve as liaison between vendors and internal project teams, ensuring timely delivery and effective collaboration.
Coordinate and facilitate review and sign-off on all project deliverables.
Client Relationship Management Participate in client requirements discussions and document requirements.
Assist in managing client and internal team expectations with respect to project deliverables and dates.
Manage ongoing enhancement requests logs across multiple clients and projects.
Change Management Apply sound change management methodologies, including barrier analysis, mitigation planning, training needs assessment, and communication strategy.
Coordinate systems testing, installation, training, and ongoing support.
Monitoring & Reporting Establish metrics and reporting mechanisms to evaluate project effectiveness, impact, and ROI.
Manage project tasks, timeline, expenses, and budget to ensure schedule adherence.
Define and execute corrective actions to maintain or regain project timelines as needed.
Escalate issues promptly and appropriately.
Risk management: Proactively identify, assess, and mitigate project risks.
Quality assurance: Ensure project deliverables meet established standards and requirements.
Continuous improvement: Seek opportunities to optimize project management processes and tools.