Immigration Program Manager

DoorDash USA

78d • $85,000 - $125,000

About The Position

At DoorDash, our people are at the heart of everything we do. With operations spanning 40+ countries, ensuring smooth and compliant immigration is critical to our growth. The Global Immigration pillar within our Global Mobility & Immigration (GMI) team manages immigration strategy and operations worldwide, partnering with employees, vendors, and cross-functional teams to deliver scalable, compliant solutions that enable global workforce agility. We’re hiring a US Immigration Program Manager to join the Global Immigration pillar. In this role, you’ll focus on managing our high-volume US immigration program, working closely with employees, managers, and vendors to ensure timely and compliant processes. You’ll also contribute to improving how we track, report, and scale immigration support across the business. You’ll own and drive the execution of our US immigration program, with opportunities to expand into the wider Americas region over time. You will report into the Global Immigration Manager on our Global Mobility & Immigration team in the People Operations.

Requirements

• Several years of experience (typically 4–6) in US immigration experience in US immigration (e.g., at a law firm, vendor, or in-house program) within a high-volume environment.
• Experience supporting or managing high-volume immigration programs.
• Familiarity with common US work authorization categories (H-1B, L-1, TN, O-1, PERM, green card) and up to date with the latest changes in the US immigration landscape.
• Ability to manage multiple cases at once with accuracy and care.
• Strong communication skills to collaborate with employees and partners.
• Experience with case management systems or centralized vendor platforms to manage immigration cases efficiently.

Nice To Haves

• Curiosity and openness to thoughtfully using AI tools to enhance efficiency, insights, and impact in work.
• Ability to thrive in a fast-paced, changing environment and eagerness to grow scope over time.

Responsibilities

• Take full ownership of our US immigration program - managing day-to-day immigration cases (work visas, green cards, compliance tracking) in close partnership with employees, managers, recruiters, and vendors.
• Act as the first point of contact, providing clear guidance on immigration processes, policies, and timelines.
• Support process improvements, data accuracy, and reporting across our immigration portfolio.
• Partner with cross-functional teams (Legal, Talent Acquisition) and the rest of the GMI team to ensure alignment and compliance.
• Contribute to scalable practices as our team grows, with potential to expand responsibilities into the Americas region.

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level