Immigration & Mobility Manager

ASM•Phoenix, AZ

About The Position

The Immigration & Mobility Manager will lead and manage complex immigration, mobility and compliance programs supporting a growing, diverse population of ASM talent. This role oversees US immigration processes and vendor management, domestic relocation policy and I-9 program ownership. The ideal candidate is detail-oriented, proactive and highly skilled in navigating immigration policy, HR compliance frameworks and vendor relationships.

Requirements

Bachelor’s degree in Human Resources, Business Administration or related field.
7+ years of immigration experience, including at least 2 years in a leadership or program-owner role.
Strong knowledge of US immigration regulations, global mobility concepts, employment eligibility verification and audit / compliance principles.
Experience managing external vendors, including immigration counsel and relocation providers.
Proven ability to develop and implement strategic programs and influence senior stakeholders.
Excellent organizational, communication and project management skills.
Ability to manage multiple priorities and successfully work cross-functionally.

Nice To Haves

SHRM-CP/SCP or PHR/SPHR
I-9 and E-Verify certifications
Immigration Law or Paralegal Certification
Experience with global mobility programs, international assignments or relocation policy management.

Responsibilities

Develop and execute a comprehensive immigration strategy aligned with workforce planning and organizational goals.
Manage overall immigration policy design, updates and implementation, ensuring alignment with business objectives and regulatory changes.
Provide strategic guidance to executive staff, managers and People Partners on immigration processes, timelines, risks and compliance requirements.
Serve as the primary point of contact for all immigration matters, advising employees, leaders, and HR / TA partners on global and US immigration requirements, policies and complex case scenarios.
Monitor and analyze immigration trends, regulatory changes and enforcement activity to proactively inform leadership and update policies.
Serve as the US liaison for Global Mobility programs, coordinating international assignments, visa strategy and cross-border workforce needs.
Provide timely, accurate and empathetic guidance to employees, managers, and stakeholders on international transfers, relocations and immigration impacts on employment decisions.
Partner with Talent Acquisition to assess sponsorship eligibility and advise on candidate cases and hiring scenarios to support competitive talent decisions while maintaining compliance and internal consistency.
Partner with Global Mobility team to ensure seamless end-to-end mobility processes
Support employees through immigration milestones, documentation needs and compliance touchpoints.
Lead the relationship with immigration, mobility and relocation vendors, ensuring high-quality service delivery, performance accountability, program consistency and positive employee experience.
Oversee vendor contracting, renewals, service-level expectations, escalations and continuous improvement efforts.
Collaborate with vendors and internal teams to optimize case processing efficiencies, communication workflows and reporting.
Own and manage the US domestic relocation policy, ensuring clarity, compliance and alignment with mobility best practices.
Partner with internal stakeholders and external relocation providers to manage relocation cases, cost estimates, exceptions and escalations.
Conduct periodic policy reviews to ensure competitiveness and operational effectiveness.
Collaborate with executive leadership and general counsel on immigration-related risk management, policy approval and strategic workforce planning.
Prepare and present immigration and mobility program updates, KPIs and compliance reports to senior leadership.
Advise on complex cases or escalations requiring legal interpretation or executive decision-making.
Oversee comprehensive I-9 program management, including strategy, retention compliance and internal audits.
Ensure accuracy and compliance with federal regulations
Own vendor management and system administration for the I-9 platform
Partner with Legal and People teams to support aligned audit readiness, data integrity, reporting and documentation.
Align necessary compliance actions to the annual People compliance calendar, including training, policy reviews and onboarding updates.
Monitor federal and state regulatory changes affecting immigration, mobility and employment compliance, recommending timely updates to practices and documentation.
Participate in employee handbook audits, policy publication cycles and signature tracking to ensure full completion and compliance.
Support Employee Relations partners with policy documentation, escalations and enforcement actions related to immigration or employment eligibility issues.