Imaging Technician

Block Imaging Parts & Service LLC•Delhi Charter Township, MI

11d

About The Position

Responsible for providing the best quality technical support and service to our medical imaging customers through reconditioning, repairing, installing, inspecting, testing and providing technical troubleshooting for medical imaging equipment.

Requirements

Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner.
Mechanical aptitude and desire to solve problems using initiative and critical thinking skills.
Ability to work on concurrent projects and ensure timelines are met.
Capable of building positive working relationships with team members, customers, and vendors.
Ability to be flexible and resolve situations with confidence and mature leadership.
Solution-oriented professional who treats others with dignity and respect.
Team player who will foster communication among teams and share success.
Hold self to a high standard while ensuring projects are completed on time.
Experience in delivering and demanding a high level of customer service.
Thorough knowledge of safety regulations.
Exceptional written and verbal communication skills including listening.
Proficient in Excel, Word, Outlook, keyboarding, and internet research.
Comply with Key Performance Indicators.
Mechanical aptitude
Attention to detail
Follow-though
Computer diagnostic software and hardware
Database entry and management
Communication, especially listening and speaking
Self-starter who is productive and has the ability to work cooperatively
Organization
Valid driver’s license and proof of safe driving history
Submit to and successfully complete MVR and criminal background check and drug screen.
Submit to and pass a medical exam required under Department of Transportation (DOT) Regulations and a written examination if asked to operate rental trucks or fleet vehicles
Drivers must comply with on-the-job driver’s safety training if asked to operate rental trucks or fleet vehicles
Must be 21 or older to drive company vehicle.
B.S. degree in Engineering or equivalent.
3-5 years’ experience in medical imaging engineering or equivalent.

Responsibilities

To assure imaging systems are fully calibrated, functioning to OEM specifications, and equipped to meet the needs of our customers.
To confirm that parts are validated and functioning to OEM performance levels.
To move the company forward in technical engineering competency.
To maintain a safe, clean, and functioning facility.
To represent the company in a manner that shows the user, confidence, knowledge, and courtesy.
Evaluate medical imaging equipment and parts, including inspection, deinstallation, reconditioning, installation, troubleshooting, and technical support.
Calibrate and troubleshoot computer systems on the equipment according to OEM specifications.
Provide tech support and validation for imaging parts and equipment.
Continual expansion of knowledge base in the repair, validation, refurbishment, and installation of parts and equipment.
Provide advanced-level diagnosis and repair of imaging systems.
Support management through project feedback and communication of issues and opportunities.
Be available to handle technical issues and questions.
Document processes created and educate end users.
Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site.
Other duties as assigned.