Imaging Technician

Block Imaging Parts & Service•Holt, MI

10d

About The Position

Responsible for providing the best quality technical support and service to our medical imaging customers through reconditioning, repairing, installing, inspecting, testing and providing technical troubleshooting for medical imaging equipment. Essential Functions and Job Duties: To assure imaging systems are fully calibrated, functioning to OEM specifications, and equipped to meet the needs of our customers. To confirm that parts are validated and functioning to OEM performance levels. To move the company forward in technical engineering competency. To maintain a safe, clean, and functioning facility. To represent the company in a manner that shows the user, confidence, knowledge, and courtesy. Evaluate medical imaging equipment and parts, including inspection, deinstallation, reconditioning, installation, troubleshooting, and technical support. Calibrate and troubleshoot computer systems on the equipment according to OEM specifications. Provide tech support and validation for imaging parts and equipment. Continual expansion of knowledge base in the repair, validation, refurbishment, and installation of parts and equipment. Provide advanced-level diagnosis and repair of imaging systems. Support management through project feedback and communication of issues and opportunities. Be available to handle technical issues and questions. Document processes created and educate end users. Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site. Other duties as assigned.

Requirements

Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner
Mechanical aptitude and desire to solve problems using initiative and critical thinking skills
Ability to work on concurrent projects and ensure timelines are met
Capable of building positive working relationships with team members, customers, and vendors
Ability to be flexible and resolve situations with confidence and mature leadership
Solution-oriented professional who treats others with dignity and respect
Team player who will foster communication among teams and share success
Hold self to a high standard while ensuring projects are completed on time
Experience in delivering and demanding a high level of customer service
Thorough knowledge of safety regulations
Exceptional written and verbal communication skills including listening
Proficient in Excel, Word, Outlook, keyboarding, and internet research
Comply with Key Performance Indicators
Mechanical aptitude
Attention to detail
Follow-though
Computer diagnostic software and hardware
Database entry and management
Communication, especially listening and speaking
Self-starter who is productive and has the ability to work cooperatively
Organization
Valid driver’s license and proof of safe driving history
Submit to and successfully complete MVR and criminal background check and drug screen
Submit to and pass a medical exam required under Department of Transportation (DOT) Regulations and a written examination if asked to operate rental trucks or fleet vehicles
Drivers must comply with on-the-job driver’s safety training if asked to operate rental trucks or fleet vehicles
Must be 21 or older to drive company vehicle
Exhibit the Block Core Values of Growth, Integrity, Together, and Honor
Make choices that contribute to the development and reinforcement of the core values
B.S. degree in Engineering or equivalent
3-5 years’ experience in medical imaging engineering or equivalent
This position requires only self-supervision
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
If you have any questions, please contact Human Resources
Physical activity that requires often bending, stooping, reaching, climbing, kneeling and/or twisting
Physical activity that sometimes involves pushing and/or pulling over 25 lbs. but not more than 75 lbs
Physical activity that sometimes involves lifting over 25 lbs. but not more than 75 lbs
Physical activity that requires keyboarding, sitting, phone work and filing
This position will involve up to 25% travel; flexibility to travel when needed
Physical activity that requires travel, and flexibility of schedule
Job may include occasional driving of rental vehicles

Responsibilities

assure imaging systems are fully calibrated, functioning to OEM specifications, and equipped to meet the needs of our customers
confirm that parts are validated and functioning to OEM performance levels
move the company forward in technical engineering competency
maintain a safe, clean, and functioning facility
represent the company in a manner that shows the user, confidence, knowledge, and courtesy
evaluate medical imaging equipment and parts, including inspection, deinstallation, reconditioning, installation, troubleshooting, and technical support
calibrate and troubleshoot computer systems on the equipment according to OEM specifications
provide tech support and validation for imaging parts and equipment
continual expansion of knowledge base in the repair, validation, refurbishment, and installation of parts and equipment
provide advanced-level diagnosis and repair of imaging systems
support management through project feedback and communication of issues and opportunities
be available to handle technical issues and questions
document processes created and educate end users
provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site
other duties as assigned