Imaging Support Specialist

Vancouver Clinic•Vancouver, WA

1d•$18 - $26•Onsite

About The Position

Will perform a variety of clerical and support functions within the computer imaging file room, picture archive (PACS). Location: Columbia Tech Center Schedule: Monday - Friday 8:30am to 5pm with 30-minute meal break Hiring Range: $18.60 - $23 commensurate with applicable experience Essential Responsibilities: Process data associated with imaging studies. Import and export images into PACS. Document scanning. Communicate study results via phone and fax, and provide high level customer service. Answer phones. Maintain integrity of patient records contained within Film Library. Monitor computer and peripheral equipment. Transfer of Imaging Studies to Virtual Radiology as directed. Verify accuracy of information sent and monitors study flow to ensure that studies are being reported in timeframes identified by the Radiology manager. Process Prior-study Retrieval Identify prior patient studies according to Vancouver Clinic (VC) policy and request images as needed. Retrieve study from VC PACS/ or other facilities as available by accessing PAC system and ensuring that the study can be displayed. Receive requests from Non VC providers or patients for VC imaging studies via email, fax, mail or phone. Identify the appropriate studies to be sent to the outside source. Prepare the study by uploading to a CD from PACS. Receive incoming CD containing imaging studies and uploads to PACS. Manage Patient Healthcare Information (PHI) according to policy. The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job. We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information. Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements. Vancouver Clinic CARES! Compassion. Advocacy. Respect. Excellence. Safety. Our mission is to provide a culture of compassion and respect for our patients and for one another, while delivering excellent high-quality care. Our employees are vital to our growth and progress, and with that objective we embrace diversity and endeavor to create conditions that provide everyone with an equal opportunity to succeed in a safe environment. If your passion lies in helping others, we invite you to apply with us today!

Requirements

Data entry skills of at least 40 wpm.
Minimum of intermediate level computer skills.
Demonstrated ability to work in a fast-paced patient care setting.
Excellent verbal and written communication skills
Must be able to adjust working pace as needed based on flow of requests/work.
Ability to provide excellent customer service.
High School diploma or equivalent.
Computer experience required; proficiency with Windows based software.

Nice To Haves

Previous experience in a healthcare imaging environment strongly preferred.
Medical terminology, imaging terminology and experience preferred.
Customer service experience preferred.
Experience with multi-line phone system helpful.

Responsibilities

Process data associated with imaging studies.
Import and export images into PACS.
Document scanning.
Communicate study results via phone and fax, and provide high level customer service.
Answer phones.
Maintain integrity of patient records contained within Film Library.
Monitor computer and peripheral equipment.
Transfer of Imaging Studies to Virtual Radiology as directed.
Verify accuracy of information sent and monitors study flow to ensure that studies are being reported in timeframes identified by the Radiology manager.
Process Prior-study Retrieval Identify prior patient studies according to Vancouver Clinic (VC) policy and request images as needed.
Retrieve study from VC PACS/ or other facilities as available by accessing PAC system and ensuring that the study can be displayed.
Receive requests from Non VC providers or patients for VC imaging studies via email, fax, mail or phone.
Identify the appropriate studies to be sent to the outside source.
Prepare the study by uploading to a CD from PACS.
Receive incoming CD containing imaging studies and uploads to PACS.
Manage Patient Healthcare Information (PHI) according to policy.

Benefits

Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.

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