Imaging Support Services Representative - Mammography - Roper St. Francis Office Park

Roper St. Francis Healthcare • Ladson, SC

2d • Onsite

About The Position

The Imaging Support Services Representative will greet/escort patients/visitors and accurately complete the check-in process. Assists radiologists/physicians, hospital/medical office personnel and patients in all areas whether in person or via the telephone. Obtains patient information for “quick registrations” and enters procedure order in radiology information system (RIS).. This role works closely with physicians, managers, information systems and imaging informatics personnel to ensure proper utilization of the radiology related computer systems with emphasis on data entry accuracy as well as reproduction and transition of images in/out of PACS. Digitizes analog film to convert it to a digital image, and ensures efficient handling of radiology images and documents according to department standards. The Imaging Support Services Representative may be required to work in all imaging support staff areas to include, but not limited to, Patient Advocate Reception, Film Management, Reading Room, and Mammography.

Requirements

• Requires High school diploma or equivalent (GED).
• At least1 year of experience in a medical setting with knowledge of medical terminology and anatomy required.
• Familiarity with computer systems is a must; imaging information systems/PACS, highly preferred.
• Customer Service is essential to success in this position.
• Requires knowledge of medical terminology, anatomy, computer skills, communication techniques verbally and in writing, and various office procedures, systems and equipment to include printer/copier/scanner, fax and multi-line phone system.
• Strong interpersonal communication, and organizational skills.
• Must be able to multi-task efficiently with focus on time management skills.
• Requires the use of general office equipment including but not limited to computer,
• Requires a mature individual who projects a professional and business-like appearance.
• Must maintain strict confidentiality of work related and patient sensitive information.
• Ability to work/float to other locations as necessary.
• Conducts tasks in a manner to fulfill effective departmental and organizational business.
• Ability to work with limited supervision and with a group.

Nice To Haves

• Medical Terminology certificate desirable.

Responsibilities

• Demonstrates a commitment to achieving organizational goals and problem resolution by embracing a creative approach and focusing on efficient and effective solutions to promote desired outcomes.
• Consistently demonstrates AIDET and enforces HIPAA.
• Assist patients, radiologists and other physicians with requests for information.
• Assists other members of the Imaging Team and/or other disciplines in order to maintain records, reports and files.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, and short- and long-term disability
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees