Imaging Specialist

Confie•Baton Rouge, LA

2d•$13 - $15•Hybrid

About The Position

Purpose To perform critical document imaging and indexing tasks to meet assigned metrics; to perform general mailroom support tasks as required to meet business needs.

Requirements

High school diploma or equivalent required
Great interpersonal workplace attitude and adaptability to change
Basic computer skills required, to include working knowledge of Microsoft Word, Outlook, and Teams.
Excellent organizational skills and attention to detail
Reliable and punctual
Ability to work a flexible schedule, to include some weekends and holidays on a rotational basis

Nice To Haves

Knowledge of Microsoft Excel preferred.
Effective oral and written communications skills
Ability to troubleshoot and fix basic equipment problems
Ability to thrive in a high-paced setting, work under pressure, and meet required deadlines

Responsibilities

Accurately and efficiently perform imaging tasks with little to no supervision (training provided)
Utilize appropriate logs for all imaging tasks
Analyze paperwork to identify and extract pertinent documentation
Scan and index insurance documents, saving to file share or customer profile as required
Destroy unneeded documents as necessary to protect sensitive customer information
Log daily, weekly, and monthly progress to ensure completeness
Meet assigned key performance indicators accurately and efficiently
Maintain scanning equipment, placing service calls as required
Provide support to mailroom team as workload allows
Assist mailroom team with sorting and processing incoming and outgoing mail