Imaging Scheduler

Logan Health Medical Center•Kalispell, MT

About The Position

This position performs scheduling services and administrative support to enhance the function of the assigned area(s) in an effort to provide optimal patient care and ensure a seamless patient experience. Our Mission : Quality, compassionate care for all. Our Vision : Reimagine health care through connection, service and innovation. Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Requirements

Commitment to working in a team environment and maintaining confidentiality as needed.
Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

Nice To Haves

Minimum of one (1) of the following preferred: Post high school education or vocational training in healthcare. Previous work experience in healthcare or customer service. Knowledge and understanding of medical terminology. Other combinations of education and experience may be considered.
Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
Accurately type 45 wpm highly preferred.
Limited Imaging Tech additional requirements as applicable to assigned area(s): Registered Cardiovascular Invasive Specialist (RCIS) credentials successfully obtained within one (1) year of hire. CPR as applicable.
Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.

Responsibilities

Accurately schedules services and procedures per department protocol and as applicable to assigned area(s).
Effectively explains and verifies any exam preparation to the patient as applicable.
Coordinates resources to ensure appropriate availability of equipment and supplies as applicable to assigned area(s).
Consistently exhibits professional, effective, and articulate communication verbally and in written form.
Maintains confidentiality and respects patient privacy according to HIPPA compliance guidelines.
Works efficiently and calmly under conditions of stress and in times of high patient volume or additional workload.
Works in collaboration with assigned area leadership and staff in maintaining daily operations and completion of tasks.
Assists with cross training and onboarding of new hires as applicable to assigned area(s).
Works cooperatively with appropriate departments in reducing duplicate accounts, etc. as applicable to assigned area(s).
Maintains databases per department protocol and as applicable to assigned area(s).
Assists in non-ionizing radiation cases as a primary technician.
Assists in cases utilizing ionizing radiation as a circulator.
Acts as a liaison for Interventional Radiology and the referring physicians.
Maintains regular and consistent attendance as scheduled by department leadership.