Imaging Patient Assistant - Hubertus File Room

American Addiction Centers•Hubertus, WI

1d•Onsite

About The Position

This full-time Imaging Patient Assistant position is located in the Hubertus File Room within Imaging Services, working Monday - Friday from 8:00 AM to 4:30 PM. The role involves assisting patients with exam preparation, providing basic instructions, and transporting them between rooms and departments. Key responsibilities also include managing radiology computer systems for requisitions and schedules, organizing exam rooms, greeting patients, handling telephone inquiries, scheduling appointments, and acting as a liaison between medical staff. The assistant is responsible for providing radiology reports and images, managing health information records and films, and completing documentation. Routine maintenance and quality monitoring of imaging equipment, as well as assisting with MRI implant screening, are also part of the role. The position requires demonstrating knowledge and skills for age-appropriate patient care. Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed from Advocate Aurora Health and Atrium Health. Headquartered in Charlotte, North Carolina, it serves nearly 6 million patients, is involved in clinical trials and research, and employs 155,000 teammates across 69 hospitals and over 1,000 care locations. Advocate Health is recognized for clinical excellence in various specialties and is committed to providing equitable care, contributing over $6 billion in annual community benefits.

Requirements

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required upon hire unless department leader has determined it is not required.
Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or High School Graduate.
No experience required.
Competent in IV insertion and venipuncture, based on department need.
Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians.
Excellent customer service and organizational skills.
Intermediate computer skills including experience in using computer applications/systems and electronic mail.
Must be able to follow directions and work well both independently and with technologists, physicians, and patients.

Responsibilities

Assists patient in preparation for exam, provides basic instruction to patients regarding routine procedures, transports patients between exam rooms/departments and escorts patients, families, and visitors if department needs require.
Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information as needed.
Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment, based on department need.
Greets patients and visitors and responds to routine requests for information, reports or film loans.
Promptly answers telephone, screens calls, schedules patient appointments, and takes messages, if department needs require.
Acts as a liaison between ordering physician, radiologist, and technologist.
Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request.
Files, retrieves, and releases health information records and films.
Compiles film jackets/discs and completes required forms/documentation.
Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment, based on department need.
Assists with the screening and documentation of MRI implants based on department need.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program