Imaging Patient Assistant

American Addiction Centers•Park Ridge, IL

1d•Onsite

About The Position

The Imaging Patient Assistant at Advocate Lutheran General Hospital is responsible for assisting patients with exam preparation, providing basic instructions for routine procedures, and transporting patients between exam rooms and departments. This role involves utilizing radiology computer systems for generating requisitions, checking schedules, and obtaining patient information. The assistant also organizes and prepares exam rooms and work areas, including cleaning, stocking supplies, and maintaining equipment. Key duties include greeting patients and visitors, responding to information requests, answering telephones, scheduling appointments, and acting as a liaison between physicians, radiologists, and technologists. The position also entails providing radiology reports and images, managing health information records and films, completing necessary documentation, and communicating patient observations and needs to the healthcare team. Routine maintenance and quality monitoring of imaging equipment, along with assisting in the screening and documentation of MRI implants, are also part of the role. The assistant must demonstrate knowledge and skills appropriate for providing age-specific care to patients across the lifespan, understanding growth and development principles, and assessing patient requirements based on their age.

Requirements

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required upon hire unless department leader has determined it is not required.
Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or High School Graduate.
Competent in IV insertion and venipuncture, based on department need.
Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians.
Excellent customer service and organizational skills.
Intermediate computer skills including experience in using computer applications/systems and electronic mail.
Must be able to follow directions and work well both independently and with technologists, physicians, and patients.

Responsibilities

Assists patient in preparation for exam, provides basic instruction to patients regarding routine procedures, transports patients between exam rooms/departments and escorts patients, families, and visitors if department needs require.
Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information as needed.
Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment, based on department need.
Greets patients and visitors and responds to routine requests for information, reports or film loans.
Promptly answers telephone, screens calls, schedules patient appointments, and takes messages, if department needs require.
Acts as a liaison between ordering physician, radiologist, and technologist.
Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request.
Files, retrieves, and releases health information records and films.
Compiles film jackets/discs and completes required forms/documentation.
Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment, based on department need.
Assists with the screening and documentation of MRI implants based on department need.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program