Imaging IT Support Spec - Northwest Georgia Region

Piedmont Healthcare•Atlanta, GA

10d

About The Position

At Piedmont Healthcare, you’ll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future. Southwest Central Georgia Region: Piedmont Fayetteville Hospital, Piedmont Newnan Hospital, Piedmont Henry Hospital and I-85 / I-75 south corridor The successful candidate will be based out of the location in the above region that is most convenient. JOB PURPOSE: This position is a customer-service oriented individual who provides frontline support for radiologists, technologists, and imaging operations. This role facilitates timely resolution of imaging-related issues, rounds regularly at assigned hospitals, and serves as the first point of contact for imaging technology support (e.g. PACS, Epic, Powerscribe), including remote and after-hours support by phone, and may include remotely accessing devices to identify and resolve issues. Specialist(s) require a thorough understanding of the workflow processes and relationships between ancillary systems and RIS/PACS. This position includes the assurance of proper staff training, daily data and system maintenance, troubleshooting and disaster planning. #LI-POST #GD

Requirements

Associates degree or higher.
Three (3) or more years of healthcare experience, preferably in imaging or information systems department(s).
None.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
Working knowledge of imaging technology and information systems.
Detail-oriented with excellent organizational skills.
Continuous learning mindset to stay current with advancements in the imaging technology field.

Nice To Haves

Bachelor’s degree or higher preferred
IT and/or technical expertise in PACS system(s) preferred
Experience in imaging software and report writing are preferred.
Extensive training with medical IS applications.

Responsibilities

This position is a customer-service oriented individual who provides frontline support for radiologists, technologists, and imaging operations.
This role facilitates timely resolution of imaging-related issues, rounds regularly at assigned hospitals, and serves as the first point of contact for imaging technology support (e.g. PACS, Epic, Powerscribe), including remote and after-hours support by phone, and may include remotely accessing devices to identify and resolve issues.
Specialist(s) require a thorough understanding of the workflow processes and relationships between ancillary systems and RIS/PACS.
This position includes the assurance of proper staff training, daily data and system maintenance, troubleshooting and disaster planning.