Imaging IT Support Spec - Central Georgia Region

Piedmont Healthcare•Macon, GA

35d

About The Position

Overview: At Piedmont Healthcare, youlllove a sharedpurpose, bemotivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders arein your corner and invested inyour success. Our wellness programs and comprehensive total benefits and rewards will meet your needsfor today andhelp youplan for the future. Central Georgia Region - This region will include Piedmont Macon Hospital Main, Piedmont Macon North Hospital, Piedmont Columbus Midtown Hospital, Piedmont Columbus Northside Hospital, Piedmont Augusta Main Hospital, Piedmont Augusta Snellville Hospital. The successful candidate will be based out of the location in the above region that is most convenient. Responsibilities: JOB PURPOSE: This position is a customer-service oriented individual who provides frontline support for radiologists, technologists, and imaging operations. This role facilitates timely resolution of imaging-related issues, rounds regularly at assigned hospitals, and serves as the first point of contact for imaging technology support (e.g. PACS, Epic, Powerscribe), including remote and after-hours support by phone, and may include remotely accessing devices to identify and resolve issues. Specialist(s) require a thorough understanding of the workflow processes and relationships between ancillary systems and RIS/PACS. This position includes the assurance of proper staff training, daily data and system maintenance, troubleshooting and disaster planning. #LI-POST #GD

Requirements

Associates degree or higher.
Three (3) or more years of healthcare experience, preferably in imaging or information systems department(s).
None.

Nice To Haves

Bachelors degree or higher preferred
IT and/or technical expertise in PACS system(s) preferred
Experience in imaging software and report writing are preferred.
Extensive training with medical IS applications.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
Working knowledge of imaging technology and information systems.
Detail-oriented with excellent organizational skills.
Continuous learning mindset to stay current with advancements in the imaging technology field.

Responsibilities

This position is a customer-service oriented individual who provides frontline support for radiologists, technologists, and imaging operations.
This role facilitates timely resolution of imaging-related issues, rounds regularly at assigned hospitals, and serves as the first point of contact for imaging technology support (e.g. PACS, Epic, Powerscribe), including remote and after-hours support by phone, and may include remotely accessing devices to identify and resolve issues.
Specialist(s) require a thorough understanding of the workflow processes and relationships between ancillary systems and RIS/PACS.
This position includes the assurance of proper staff training, daily data and system maintenance, troubleshooting and disaster planning.