Imaging Access Coordinator

Southwoods HealthBoardman, OH
4dOnsite

About The Position

Southwoods Health is hiring an Imaging Access Coordinator for our Boardman imaging center. This role coordinates all access functions—including scheduling, pre-service, registration, financial clearance, and front-desk reception—in accordance with Southwoods Health policies and objectives. The Coordinator is responsible for maintaining quality assurance across all registrations to ensure accurate demographics, insurance data, and authorizations for timely billing and claim payment.

Requirements

  • Associate’s or Bachelor’s degree in Health Information Management or a related field preferred.
  • A minimum of 5 years of healthcare revenue cycle experience preferred.
  • Training in business office activities, computer proficiency, and medical terminology.
  • Effective communication, strong problem-solving skills, and meticulous attention to detail.

Nice To Haves

  • Certified Revenue Cycle Representative (CRCR) preferred.

Responsibilities

  • Ensure all imaging access duties are executed efficiently, accurately, and in compliance with facility policies.
  • Monitor registrations for accuracy in demographics and insurance information; ensure necessary authorizations are secured to prevent claim denials.
  • Implement and maintain policies and procedures for all access functions; ensure compliance with federal and state regulations.
  • Responsible for the training, development, and competency of staff; ensure adherence to department metrics and internal procedures.
  • Complete annual evaluations and competencies for access staff; approve payroll, including overtime and time-off requests.
  • Work effectively with revenue cycle teams on denial management and root-cause investigations to improve denial avoidance.
  • Ensure all processes at assigned locations maintain compliance with all regulatory agencies (e.g., OSHA, ODH, TJC).
  • Participate in facility committees, meetings, in-services, and other assigned activities.
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