Image Specialist l

Menard•Eau Claire, WI

11h•Onsite

About The Position

The Image Specialist I supports the lifecycle management, configuration, and security of Menard Inc.’s enterprise endpoint environment, including Windows desktops, mobile devices, and Apple platforms across Stores, Distribution Centers, Manufacturing, and Corporate locations. This role leverages enterprise endpoint management and mobile device management platforms to maintain standardized configurations, package and deploy applications, execute structured patch management processes, and support software compliance. Working closely with Infrastructure, Application Teams, QA, and IT Support, the Image Specialist 1 helps deliver secure, reliable, and well-managed endpoint solutions that support business operations at scale.

Requirements

Experience supporting enterprise endpoint management platforms in a Windows environment
Experience managing mobile devices, including Android, macOS, and iOS platforms
Experience with application packaging, structured software deployment, and patch management processes
Working knowledge of endpoint configuration, system hardening, and security best practices
Scripting experience required (PowerShell); familiarity with Python preferred
Strong analytical and troubleshooting skills
Strong written and verbal communication skills
Ability to manage multiple priorities and work both independently and collaboratively
Bachelor’s or Associate’s degree in a related technical field OR equivalent work experience
Ability to work within designated normal office hours and participate in on-call rotation
May be required to work overtime, including weekends and holidays

Nice To Haves

Experience using Git-based version control systems (e.g., Bitbucket, GitHub, GitLab) preferred
Exposure to infrastructure automation or configuration management tools (e.g., AWX, Ansible) preferred

Responsibilities

Support the lifecycle management, configuration, and security of enterprise endpoints across Windows, Android, macOS, and iOS platforms
Maintain standardized device configurations and departmental profiles that define application deployment, permissions, and compliance standards
Package, test, and deploy third-party and internally developed applications using structured deployment methodologies
Execute structured operating system and application patch management processes to maintain security and stability
Collaborate across IS teams and business units to ensure endpoint solutions align with operational needs
Take ownership of endpoint-related initiatives beyond narrowly defined task boundaries when necessary to achieve successful outcomes
Identify opportunities to improve endpoint management processes, increase automation, and enhance operational efficiency
Utilize version control, documentation standards, and peer review practices to ensure maintainable and auditable endpoint automation solutions
Develop and maintain documentation and operational standards to ensure consistency and repeatability
Support software license tracking and compliance efforts
Participate in on-call rotation and provide after-hours support as required